Entry Level QuickBooks Small Business Bookkeeper
Resume:
RHONDA E. WILLIAMS
Louisville, Kentucky 40218
Cell – 502-***-****
*********@*****.***
Objective
To bring to the table all my years of experience in various roles. To use these skills, and experience to be an asset to the company that I am working for. Use my varied experience to enhance the company’s overall goals. Strengths
Extensive experience in the administrative field with emphasis in attention to detail, efficient, organized, self-starter as well as strong oral and written communication skills. Additional strengths include focus on customer service, strong analytical and problem-solving abilities, highly trustworthy, discreet, ethical, and loyal. Recent assignments included working unsupervised as a Recruiter, multi-tasking, communication with key team members and resolution of issues under pressure.
EXPERIENCE
April 2023 – Present
Barrow Brown Carrington PLLC
• Receptionist/Legal Assistant
• Greet and direct all guests/visitors/clients
• Maintain and Schedule multiple conference rooms
• Schedule all consultations
• Received and disseminate all mail
• Maintain and utilize electronic filing system
• Process payments in Practice Panther payment system
• Answer phones, screen and direct calls.
• Notarize all legal documents
• Process all candidates for Uncontested Divorces through ZOHO electronic system
• Track all incoming calls through excel spreadsheets September 2020 – March 20 2023
PDS Tech Temp Service/The Job Center/UPS
• Talent Acquisition Recruiter - Hiring outside applicants as well as converting Internal temporary employees to permanent roles.
• Conducted face-to-face interviews as well as telephonic and virtual interviews
• Coordinate with various supervisors to transition temporary workers.
• Because of my proficiency at interviewing applicants and sourcing for candidates, I was selected by my manager to be the Lead Interviewer.
• Attended several job fairs virtually and in person.
• Maintained candidate spreadsheets to prepare for hiring.
• Tracked potential candidates and permanent hires using ATS.
• Assisted candidates in applying for jobs
• Assisted candidates in processing I9 documents
• Worked closely with the management team to resolve pay and benefit issues.
• Closed out requisitions electronically in the UPS AE system after applicants identified and filled slots.
• Processed Orientation identification paperwork.
• Requested and processed all onboarding documents.
• Posted/Sourced and closed requisitions.
• Used a range of channels to source both passive and active talent including but not limited to social media platforms.
December 2018 – November 2019
Billing Assistant – Frost Brown Todd Law Firm
• Billed and edited prebills for 30 attorneys each month.
• Transferred, Split, and edited attorney time entries electronically prior to invoicing clients.
• Adjusted attorney rates when directed and wrote time off.
• Performed on account fees invoicing as well as AR reports and various billing reports when required.
July 2016 – November 2018
Implementation Specialist - JP Morgan Chase
• Assisted remote deposit banking customers set up and maintain business accounts electronically by following established proven procedures.
• Ensured check scanners were operated properly and performed troubleshooting with customers on scanners that were not scanning checks correctly.
• Assisted customers to delete and add accounts.
• Received numerous 5 key recognition awards for outstanding customer service.
• Facilitator of morning briefings to discuss distribution of work with management and peers. Streamlined morning briefings from one hour to twenty minutes. Thereby eliminating useless issues and conversations and increasing work time.
• Assisted in writing, updating, and maintaining Standard Operating Procedures.
February 2015 – February 2016
• File clerk - Power Staffing/MSD Morris Forman Water Quality Treatment Center (WQTC)
• Re-organized three laboratory file rooms and audited for content and internal file organization, for the preparation of Kentucky Wastewater Lab Certification Audit.
• Inputted data in the computer from the Laboratory Information Management System on various lab forms to establish records.
• Responded to inquiries received both orally and written requesting various information and records .
November 2008 – March 2014
• Office File Clerk/Receptionist/Mortgage Trust Associate – Bank of New York Mellon Trust Co.
• Assisted in mortgage file processing, for Kentucky Housing Mortgage files. Managed record storage, arranged, indexed, and input data electronically in the computer for over 7000 files.
• Prepared Mortgage release forms upon pay-off or foreclosure.
• Planned projects pertaining to housing records to efficiently maintained and disseminated files.
• Represented the organization to the public, first face customers interacted with.
• Point of contact for audit concerns and questions.
• Acted as liaison between Kentucky Housing Attorneys and paralegals for the Bank of New York Mellon records retention and maintenance.
• Proofread documents for proper endorsements.
• Performed all electronic wire transfers and check writing after being trained in this function and noticing a significant drop in overdrafts.
• Overdrafts went from approximately 10 % per month to 0% upon being trained in this function of the company.
• Due to my diligence and self-initiative, I was put in charge of 135 Jefferson County Kentucky School Bond accounts. I processed and invoiced these accounts monthly.
• Earned employee Above and Beyond Monetary awards 4 years consecutively because of outstanding performance in job functions.
• Responsible for generating various EXCEL reports for VPs, as well as setting up conference rooms and conference phone lines for meetings. EDUCATION
Kaplan University, Davenport Iowa
Bachelor of Science Degree Paralegal/Legal Studies Community College of the Air Force, Alamogordo, New Mexico COMPUTER SKILLS
Microsoft Word, EXCEL, Power Point, Lotus 123, Outlook, Lotus Notes, Microsoft Windows XP, Microsoft Windows 7, Publisher, Access, LEXIS NEXIS. WESTLAW, FINDLAW, various printers scanners, fax machines and postage machines. SOFTWARE: ADP, ADERANT BILLING, AE(UPS), ATS, QuickBooks ORGANIZATIONS
United States Air Force Veteran
References: Provided Upon Request
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