Accounts Payable Customer Service
Resume:
Yolanda Brooks
Baltimore, MD
**.*********@*****.***
I am a knowledgeable business professional specializing in accounts payable, accounts receivable, payroll, and expense tracking, and processing related transactions in an accounting system. I work well with a team or independently. My strong work ethic and resourceful nature makes me dependable, trustworthy, and a quick learner.
PROFESSIONAL EXPERIENCE
I
NSTACART PERSONAL SHOPPER, JUNE 2021-PRESENT
Uber/UberEats/Lyft Rideshare, deliver February 2014- Present
Pick up and drop off passengers
Pick up and drop off food
Personal Shopper, Shop for food or clothes
Allied Universal Security Services,
Baltimore Maryland
Security Guard,
February 2020- March 2021
Observe and Report
Check contractor in and accept packages Make rounds on property to insure safety
TravelCenters of America, Baltimore Maryland
Cashier, September 2018 – Dec 2019
Assist customers with purchases and book facilities and hotel reservations.
Receive and stock store inventory.
Prepare food and sever
Receive and route maintenance and customer service requests to the proper staff members.
Abacus Corporation, Baltimore Maryland
Accounting Clerk, July 2017 – July 2018
Processed payroll for approximately 550 total employees.
Updated the general ledger transactions.
Processed 500 invoices per month.
Communicated with suppliers to reconcile invoice payments.
Liaised with vendors and customers to resolve discrepancies.
Managed customer accounts payable and receivable by updating expenses, posting incoming and outgoing
payments, and updating invoices in the accounting system.
Work with account managers to resolve any accounts payable or receivable issues.
File Clerk, January 2016 – July 2017
Implemented improvements to the file systems and procedures.
Maintained physical and computer-based filing systems.
Adhered to all company policies and government regulations regarding the handling and confidentiality of
applicant and employee information.
Corresponded with customers through email, telephone, or postal mail.
Reviewed incoming correspondence and requests to determine the action required and priority.
Provided clerical and administrative staff augmentation to include, faxing, copying, answering multi-line phones, routing calls, greeting the public, and managing incoming and outgoing mail.
Determined financial aid eligibility by reviewing and verifying employee applications and supporting documents in accordance with established guidelines.
Security Guard, January 2015 – August 2015
Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on the premises. Processed and logged accurate and detailed incident reports.
Secured commercial premises and personnel by patrolling property and monitoring surveillance equipment. Responded to calls in both routine and emergency situations.
Monitored building access and verified each individual’s right to enter the premises before authorizing entry. Checked all baggage using X-ray machines, metal detectors and Garrett wands.
Answered alarms and investigated disturbances.
Aqua Vision Care, Pikesville Maryland
Office Manager, April 2013 – August 2015
Recruited, hired and supervised office staff of three.
Monitored daily productivity and implemented process modifications to improve overall effectiveness of office
personnel.
Managed office inventory activities, including ordering, stocking and shipping of merchandise and supplies. Processed incoming customer payments.
Maintained computer and physical filing systems.
SKILLS SUMMARY
Windows XP, Windows 7
Microsoft Office Suite
Supervision and management
Administrative and clerical support
Reports analysis, file maintenance and data processing Invoicing, record keeping, and payroll processing
EDUCATION
● Forest Park High School, Baltimore, Maryland
Page 2 of 2
Contact this candidate