Customer Service Medical Center
Resume:
Caitlain Lami
Springfield, MA, ***** ● 413-***-**** ● ***************@*****.***
SUMMARY
Multi-skilled individual with excellent communication and team collaborations skills. Seeking a position where I can utilize my experience while learning new soft and hard skills, with opportunity for growth.
SKILLS
●Customer Service
●Computer Skills
●Detail-Oriented
●Leadership
●Time Management
●Communication
●Initiative
●Reliability
●Point of Sale Systems
WORK HISTORY
Maintenance, (3 months)
Burger King, West Springfield, MA
Conducted routine inspections and performed preventive maintenance tasks to ensure equipment functionality.
Responded promptly to repair requests, troubleshooting issues and resolving them efficiently.
Implemented cleanliness and safety standards, contributing to a hazard-free work environment.
Cashier, (1 month)
Pride, Chicopee, MA
Managed cash transactions accurately and efficiently.
Provided excellent customer service, addressing inquiries and resolving issues effectively.
Maintained inventory levels and ensured shelves were stocked to support daily operations.
Receptionist, (5 years)
Baystate Medical Center, Springfield, MA
Greeted and assisted patients, visitors, and staff with professionalism and courtesy, maintaining patient records and ensuring confidentiality.
Scheduled appointments and managed patient calendars using electronic booking systems.
Managed incoming calls, addressing inquiries and directing them to appropriate departments.
Photographer, (1 year)
Mercy Medical Center, Springfield, MA
Captured high-quality photographs of newborns and infants using professional equipment and techniques.
Created a comfortable and safe environment for babies and their families during photo sessions.
Collaborated with medical staff and families to schedule and coordinate photo sessions.
EDUCATION / CERTIFICATIONS
General Educational Development- Holyoke Community College- Holyoke, MA
Business Communications Class (where?)
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