Customer service skills

OBJECTIVE: Seeking full-time employment that will allow me to showcase my excellent leadership skills, and strong work ethic while growing and becoming a long-term asset with a stable company.

SKILLS:

Organized and dependable, with strong leadership abilities

Team player and critical thinker, able to work effectively with others

Quick learner with a strong work ethic and problem-solving skills

Proficient in Microsoft Office Suite and managing cash transactions

Detail-oriented and capable of multitasking while maintaining accuracy

Trustworthy and reliable, able to manage multiple responsibilities

Motivated and resourceful, eager to learn and grow in new roles

Flexible and adaptable, excelling in dynamic environments

PROFESSIONAL WORK EXPERIENCE:

Valentino’s, Kitchen Supervisor, Nebraska City, NE September 2018 – September 2024

Led a team of kitchen staff to ensure food was prepared efficiently and met company standards

Managed food inventory, ensuring proper stock levels and reducing waste

Coordinated with front-of-house staff to maintain smooth operations during peak hours

Ensured the cleanliness and sanitation of the kitchen, adhering to health and safety regulations

Lied Lodge, Housekeeper, Nebraska City, NE May 2013 – September 2018

Cleaned guest rooms, ensuring they were welcoming and ready for new arrivals

Maintained cleanliness in common areas such as hallways and lobbies

Assisted in laundry services, ensuring linens were properly cleaned and ready for use

Reported any maintenance issues or damages to management for prompt resolution

PROFESSIONAL SKILLS:

Leadership and Team Management

Led a team of kitchen staff to ensure smooth and efficient operations at Valentino's

Developed strong communication and leadership skills through managing daily kitchen activities

Customer Service and Client Relations

Ensured customer satisfaction by maintaining a clean and inviting environment at Lied Lodge

Resolved customer issues effectively while maintaining professionalism and a positive attitude

Problem Solving and Adaptability

Adapted quickly to the changing demands of kitchen operations and housekeeping duties

Solved issues on the spot, whether in inventory management, team dynamics, or customer requests

EDUCATION:

Des Moines Area Community College, Des Moines, IA General Studies Graduated

Ames High School, Omaha, NE? Diploma? Graduated?

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