NDUBUISI ALBERT
****************@*****.***
{***}3945337 Dallas 75243
Experienced warehouse worker with a strong work ethic and attention to details. Skilled in inventory management. A good team player with a positive attitude, able to handle multiple tasks and prioritize workload in a fast-paced environment. Reliable and punctual labor professional with a respectful and straightforward manner of communication.
SKILLS
•Client communications
•Product knowledge
•Problem-solving
•Client management
•Team player
EXPERIENCE
Jabil Inc.
Assembler/packager: June 2023 – October 2024
•Assemble parts and components according to specifications and blueprints.
•Operate hand tools, power tools, or machinery to perform precise assembly tasks.
•Inspect and test components and completed products for defects.
•Pick and pack orders according to company procedures, ensuring accuracy and Timeliness for shipment.
•Follow standard operating procedures (SOPs) and safety guidelines to keep product integrity.
•Document material movements and transactions in management systems, keeping correct records for tracking and reporting purposes.
Samsung.
Phone operator/packager: July 2021 – May 2024
•Diagnosed a wide range of phone models, including hardware and software issues.
•Provided expert technical support to customers, resolving complex problems, and offering solutions.
•Conducted thorough assessments of devices to figure out the extent of damage and required repairs
•Maintained organized records of repairs, parts inventory, and customer information.
•Collaborated with the sales team to upsell repair services and accessories.
TTR SHIPPING
Warehousing/packaging: April 2019 – June 2021
•packing of goods in the warehouse.
•Making sure packaged goods are complete and ready for dispatch.
Customer Care Rep:
At home/Dallas Texas/ July 2018 – March 2019
•Handled customer interactions.
•Ensured all new admission call activities are in accordance to set guidelines.
•Ensured proper collection procedures keeping the customer service focus. Overcame client’s objections/rejections to company products and convened them.
•Answered calls professionally providing complete information about products, take/order cancels, or obtaining details about complaints.
•Managed to keep records of customer interactions, transactions, complaints, comments as well as actions taken, process orders, forms, and applications.
EDUCATION:
Bachelor of Science (Business Administration)
Lagos State University (LASU)