Technical Support Office Clerk
Resume:
Jonillo Magalona Jr
Guiwang, Alcoy, Cebu Philippines 6023
953-***-**** *****************@*****.***
January 2024 - Present
January 2021 - December
2023
June 2020 - November
2020
September 2019 - April
2020
SUMMARY
Highly motivated Office Clerk with five years of experience in Technical Support and excellent organizational, communication and time management skills. Searching for a long-term position where I can improve the efficiency of the company's production. EXPERIENCE
Proficient Waste Management And Services
Office Clerk / Technical Support
Management and Services Manage incoming and outgoing mail Performing bookkeeping duties Help organize office activities Fix malfunctioning office equipment Operate office equipment Answer inquiries about company File documents or records Perform additional administrative duties as required Identifying hardware and software solutions
Install and configure hardware and software
Respond to troubleshooting requests Replace parts as required Documents hardware and software updates
Alberto S Bernardo Enterprises
Rigger technician
Secured safety equipment and always used gear according to requirements. Rigged cables and pipes in configurations to support loads and maintain crew safety. Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.
Worked at heights and in confined spaces without difficulty. Organized and detail-oriented with a strong work ethic. Skilled at working independently and collaboratively in a team Ng khai Development Inc
Rigger Installer
Secured safety equipment and always used gear according to requirements. Rigged cables and pipes in configurations to support loads and maintain crew safety. Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.
Worked at heights and in confined spaces without difficulty. Organized and detail-oriented with a strong work ethic. Skilled at working independently and collaboratively in a team Greenstar Logistics Incorporated
It staff
Managed high levels of call flow and responded to computer technical support needs. Assisted customers in identifying issues and explained solutions to restore service and functionality.
Documented support interactions for future reference. Monitored systems in operation and quickly troubleshot errors. Responded promptly to incoming sales leads and requests for technical support. Configured hardware and granted system permissions to new employees. Followed work orders precisely to identify equipment needed, materials required and sequences to correctly completing assignments.
Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
Studied client requirements, developing and implementing software solutions that fit with expectations.
Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
Utilized source control systems to manage software development EDUCATION
2016 Interface Computer Technology
Associate Computer Technology
SKILLS
Data Entry
Microsoft office ( word, Excel, PowerPoint )
Record Keeping
Communication skills
Computer Proficiency
Inventory Management
Forklift Operations
REFERENCE
Jules Vincent Falcone - Proficient Waste Management And Services Finance Manager
**********.*****@*****.***
Blaise Armenion - Proficient Waste Management And Services Operation Supervisor
***********@*****.***
Alminda Bernardo - Alberto S Bernardo Enterprises
Vice President
**********@*****.***
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