Customer Service Quality Control

Bayron Ramierez

801-***-**** *****************@*****.***

Profile

Driven and detail-oriented driver with a strong focus on safety and efficiency. Recently completed comprehensive training in commercial driving, equipped with knowledge of federal and state traffic regulations. Ability to demonstrate excellent problem-solving abilities and a commitment to delivering exceptional customer service. Ready to contribute to a team environment while ensuring timely and safe transportation of goods. Skills

Active Listening

Monitoring

Time Management

Learning Strategies

Detail-oriented

Troubleshooting

Systems Analysis

Science

Management of Financial

Resources

Knowledge of State &

Federal Traffic

Regulations

Management of Material

Resources

Quality Control Analysis

Work History

Stocker Ambassador Amazon Warehouse, Salt Lake City, Utah 2023-Present Responsible for providing training to 7-8 employees each month on company policy and procedures for packing orders accurately and efficiently. Demonstrate detailed procedures to record all out-going orders. Provide training for safety protocols in a warehouse environment and operating heavy machinery.

Provide individual training support as needed to employees on the Warehouse floor while coordinating with applicable supervisors and managers. Team Member Sierra Store 2022 - 2023

Answered customers' questions regarding the store and its merchandise in a kind and courteous manner.

Greeted customers and ascertained what brings each customer in, and what assistance can be provided to increase customer experience.

Describe merchandise and explain use, operation, and care of merchandise to customers.

Watch for and recognize security risks and thefts and know how to prevent or handle these situations.

Education & Certifications

Commercial Driver’s License, Axis Connect 2024

High School Diploma, East High School, Salt Lake City, UT 2023

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