Janet Pover
Brookfield, MA *****
**********@*****.***
Summary
Multitalented Executive Assistant with over 20 years in top-tier organizational support. Skilled at close work with senior executive team. Robust history offering office management, support staff management, training, supervision and event planning. Excellent research, project support and organizational abilities.
Skills
Business Administration
Mail Management
Customer Service
Technical Support
Invoice Processing
Report Writing
Office Management
Quality Control
Expense Reporting
Scheduling
Administrative Support
Travel Administration
Meticulous Attention to Detail
File Organization
Bookkeeping
Spreadsheet Tracking
Human Resources Management (HRM)
Accounting
Travel Coordination
Customer Service-Oriented
Proper Phone Etiquette
Excel Spreadsheets
Phone Etiquette
Strong Problem Solver
Professional and Mature
Office Administration
AR/AP
Payroll
Articulate and Well-Spoken
Experience
June 1990 - March 2020
M.L.Pover and Associates - Sturbridge, MA
Executive Assistant
Developed effective filing systems for easy retrieval of information when needed.
Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
Managed and tracked expenses to meet company budget requirements.
Prepared invoices and drafted memos for executives.
Created and maintained up-to-date records related to customer accounts or financial transactions.
Managed daily invoices, reports and proposals.
Maintained vendor records and communicated with vendors to resolve discrepancies.
Utilized payroll records to document job costing data and contributed expertise to bi-weekly payroll processing.
Reviewed monthly statements from vendors and researched any discrepancies.
Managed corporate credit card program including issuing cards, reconciling statements, tracking expenses.
Processed invoices and payments in a timely manner.
Matched invoices with purchase orders, audited for discrepancies, and coded each according to general ledger standards.
Utilized daily audit information to update aging reports.
Investigated past due accounts and contacted customers to arrange payment plans when necessary.
Updated accounts with recent information and processed customer payments.
Updated customer account profiles with current contact information and other relevant details.
Calculated overtime wages and vacation accruals as required by state laws.
Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
Assisted with the review and reconciliation of payroll data, including timesheets, deductions, and other related information.
Processed employee rehires, transfers, terminations and withholdings.
Filed paperwork associated with wage garnishments or child support orders according to court requirements.
Worked closely with accounting department staff to reconcile monthly bank statements and accounts payable and receivable ledgers.
Recorded adjustments to previous pay-related errors.
Education and Training
May 1984
Becker College Leicester
Associate of Science Business Administration And Management
Activities and Honors
In my spare time, I enjoy distance running including 10K, Half Marathons and Challenges, 19.3 miles. Walt Disney World races are my most favorite races.
Volunteer work with US Soccer Association, CONCACAF and FIFA when the tournaments come local to Foxboro and Hartford.