.Net Web Health Services

BORIS BRODSKY

Professional Skills

-Prior experience working with Driver, Vehicle, and Health services within the Service Ontario web portal, demonstrating a solid understanding of government service systems and processes.

-Working knowledge of SharePoint, .NET Web, Web Services, HTML, Jira, MS Dev Ops, JavaScript, VBScript, and related scripting technologies.

-Experience in Vendor Performance Management and Relationship Building and Stakeholder Engagement

-10+ years of experience with various types of manual testing: Systems testing, Mobile, AODA and UAT testing.

-Proficient in analyzing business requirements and adept at creating comprehensive test data requirements to ensure thorough testing procedures and accurate evaluation of system functionalities.

-Hands-on experience utilizing a range of defect tracking tools including HP Microfocus ALM and DevOps, adept at leveraging these platforms to effectively manage and track defects throughout the software development lifecycle.

-Hands-on experience conducting accessibility testing using keyboard-only navigation techniques, alongside proficiency in utilizing industry-leading assistive technology tools. Skilled in ensuring digital products and services meet accessibility standards and cater to diverse user needs, promoting inclusivity and usability for all individuals.

-Extensive experience in crafting Test Strategy and Test Plan documents, demonstrating a meticulous approach to outlining testing methodologies, objectives, and schedules to effectively guide testing efforts and ensure comprehensive coverage.

-10+ years of experience in Sanity, Smoke, System, unit testing, GUI, Positive, Negative, Regression, Performance, Volume, Stress, Black Box, Functional, UAT, End to End, Cross Browser and Cross Platform testing.

-Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and experience in Accessibility testing of applications with alignment to AODA (WCAG2.0 AA).

-14 years of experience working in the Provincial Government and Public Sector.

-Excellent verbal and written communication skills.

-Reliability and Level 2 Secret Security clearance

Ontario Ministry of Public and Business Service Delivery May 2023 – April 2024

QA Analyst

-Responsible for the development of test plans, test scripts and test cases and executing these against the various components.

-Performed testing using imaging and data capture solutions, also tested applications for AODA compliance using tools such as NVDA Screen Reader, JAWS, Voice Over and Compliance Sherriff tools.

-Designed and executed test cases for various types of functional testing such as component, component integration, system, system integration and end to end testing; performs accessibility testing in compliance with the Accessibility for Ontarians with Disabilities Act (AODA); participating in performance testing and supports UAT testing.

-Performed COTS testing for Salesforce & MS Dynamics.

-Managed relationships with external vendors (IBM, HP) to ensure timely delivery of goods and services while maintaining quality standards and cost efficiency.

-Led vendor selection process, conducting market research, issuing RFIs/RFPs, and negotiating contracts to achieve favorable terms and pricing.

-Developed and implemented vendor performance metrics and SLAs, conducting regular performance reviews, and addressing any deviations to maintain service levels. Developed, documented, and maintained functional test cases and other test artifacts.

-Facilitated test plan/case reviews with cross-functional team members.

-Executed test cases, document, evaluate and report test results.

-Ensured that validated deliverables meet functional and design specifications and requirements.

-Identified, isolating defects, minimizing steps to replicate and logged issues into a defect tracking tool (DevOps), and verifying fixes.

-Worked closely with development and business teams to reproduce, prioritize, and monitor defects.

-Provided test status updates to QA Team Lead and Project manager.

-Assessed multiple QA tasks and priorities with minimal supervision while working under tight deadlines.

-Analytically troubleshoot software and discuss integration issues with various stakeholders throughout the company.

-Verified actual results meet expected results, exanimated test databases using SQL, analyzing and log test results.

-Prepared and maintaining a defect summary to aid with prioritization and defect tracking.

-Executed system and user acceptance tests adhering to standard testing methodologies.

-Worked on creation Test Plans, Test Cases, and Test Execution based on mapping specs to validate the target data. Using Test Foundation Server to create Test Plans (Test Cases).

-Wrote and executed manual test cases for GUI, functional, API, and end-to-end tests.

-Analyzed and validated REST API responses by inspecting JSON and HAR files to ensure data accuracy and compliance with expected formats.

-EAI testing & strategy; designed and executed test strategy for EAI project, ensuring smooth & efficient integration of diverse enterprise applications including CRM and ERP.

Projects:

-CXP (Customer Experience Platform) integration project of Driver, Vehicle and Health services in Service Ontario web portal.

-Digital Reminders and integration of Electronic Health Records (EHR) and Driver’s License records - in collaboration with Ministry of Health and Ministry of Transportation

Ministry of Community & Social Services November 2022 – April 2023

QA Analyst

-Performed Sanity, Smoke, System, GUI, Positive, Negative, Regression, unit, Performance, Volume, Stress, Black Box, Functional, UAT, End to End, Cross Browser, Cross Platform testing, COTS testing (MS Dynamics).

-Analyzed business requirements, writing, and executing manual testing related activities and data reconciliation activities for large complex business critical business systems.

-Identified potential vendors based on criteria such as cost, quality, reliability, and capability. This involves researching vendors, gathering proposals, and conducting assessments.

-Fostered positive vendor relationships through effective communication, conflict resolution, and strategic vendor development initiatives.

-Developed SQL queries and generating Audit reports based on business requirements.

-Verified actual results meet expected results, exanimating test databases using SQL, analyzing and log test results.

-Executed system and user acceptance tests adhering to standard testing methodologies.

-Conducted system configuration, including defining, documenting, and maintaining detailed test plans including test objectives, rationale and scope, scripts required to meet the testing objectives, and testing methodology.

-Executed manual test cases for GUI, functional, API, and end-to-end tests.

-Worked with in multiple projects in testing websites and other products for accessibility requirements using WCAG 2.0 AA and WCAG 2.1 AA standards.

-Tested applications for AODA compliance. Created accessibility test cases and validated the application by using NVDA Screen Reader, JAWS, Voice Over and Compliance Sherriff tools.

-Designed Test cases and Test Plans based on the business requirements.

-Created and monitoring defects and tracking them by using JIRA.

-Designed and using REST/HTTP, SOAP APIs, including JSON/HAR files data formats and API versioning strategy.

-Created testing strategy documentation, test plans, test cases and test data for various types and phases of testing, including technical and business functional validation.

-Worked with stakeholders to ensure overall quality objectives are met or exceeded.

-Designed and executed test cases for various types of functional testing such as component, component integration, system, system integration and end to end testing; performs accessibility testing in compliance with the Accessibility for Ontarians with Disabilities Act (AODA); participating in performance testing and supports UAT testing.

-Reviewed the functional requirement/Business Service Documents and User Stories.

-Understand business requirements and convert them into test scenarios and test cases.

-Reviewed of Use case documents, design specifications and test deliverables

-Participated in value-added operational processes in test planning and quality assurance.

-Worked on EAI Project; API integration for eCommerce platform; oversaw the testing of API integration between new eCommerce platform and legacy inventory system.

Environment: IBM Curam v6 (SAMS, Case Management, Outcome Management, Provider Management, Client Portal), Java, HP Microfocus QC/ALM, SQL Server

Ministry of Natural and Land Resources Apr 2022 – November 2022

QA Analyst

-Performed AODA, Sanity, Smoke, System, GUI, Positive, Negative, Regression, Performance, Volume, Stress, Black Box, Functional, UAT, End to End, Cross Browser and Cross Platform testing.

-COTS integration testing: managed integration testing of MS Dynamics with other CRM/ERP systems, ensured seamless dataflow and system compatibility across the enterprise.

-Reviewing Test Strategy, Test Approach, Test Plan documents and performed User Acceptance Testing and leading initial UAT sessions.

-Lead documentation creation, review, sign-off (e.g., test strategies, plans, schedule, cost estimates, test cases, dashboards, defect logs, test phase closure reports, entry/exit criteria and gating).

-Tracking test planning and execution in the application lifecycle management tool (Azure DevOps) and providing relevant reporting when needed.

-Created and implemented strategies on designing, maintaining, and executing manual test cases for GUI, functional, API, and end-to-end tests.

-Enhanced test case accuracy by using JSON and HAR files to validate third-party API integrations, including monitoring API calls and decoding JSON Web Tokens (JWT) for authentication purposes.

-Monitoring testing risks throughout the testing cycle and correcting testing approach when needed.

-Tested, monitored, and maintained SharePoint 2010 by following standard guidelines.

-Creating and reviewing and executing test scenarios, test cases, test coverage and traceability to requirements.

-Executing test cases and document defects.

-Using Postman & SOAPUI for rest service testing

-Involved in formal and informal Peer Review meetings to discuss the Project Test Plan documentation and Functional Requirement Documents

-Coordinating test activities: Sanity, Functional, Integration, Ad-hoc, Regression, unit, and UAT testing

-Working with large numbers of stakeholders to ensure overall quality objectives are met or exceeded.

-Preparing test case execution reports.

-Reviewing the functional requirement/Business Service Documents and User Stories.

-Writing and execution of test case

-Daily status meeting with team lead / Standup Meeting -Scrum

-Creating and monitoring defects and tracking them through JIRA.

Ministry of Community & Social Services Jun 2021 – April 2022

QA Analyst

-Conducted analysis of requirements and user stories for creation of new test cases, logged and tracked defects using Jira, and maintained documentation in Confluence; thereby enhancing organization of product’s QA artifacts and processes.

-Tested applications for AODA compliance. Created accessibility test cases and validated the application by using NVDA Screen Reader, JAWS, Voice Over and Compliance Sherriff tools.

-COTS application customization & testing; led the QA effort for customization and testing of MS Dynamics and ensured it met specified needs.

-Involved in daily scrum, sprint planning, backlog grooming, and retrospective sessions. Presented product demos. Collaborated closely with Project / Product Managers in Agile software development environment.

-Created in regression suits from integration and configuration test artifacts.

-Provided detailed testing plan and test cases, and defect management practices for each Sprint of the project.

-Provided details identifying how to remediate defects / issue and providing a specific, correct technique to resolve the issue.

-Coordinated with customers and optimize SharePoint sites.

-Created and maintaining detailed test plans, identifying test strategy, specifications, scenarios, and test cases for client-server web applications.

-Provided advice and coordination efforts for testing strategies and planning, selection of testing tools (HP Microfocus ALM, JIRA) and identification of resources required for testing.

-Created and implemented strategies on designing, maintaining, and executing manual test cases for GUI, functional, API, and end-to-end tests.

-Analyzed and validated REST API responses by manually inspecting JSON/HAR files to ensure data accuracy and compliance with expected formats.

-Developing SQL queries and generating Audit reports based on business requirements.

-Verified actual results meet expected results, exanimating test databases using SQL, analyzing and log test results.

-Prepared and maintaining a defect summary to aid with prioritization and defect tracking.

-Executed system and user acceptance tests adhering to standard testing methodologies.

-Worked on creation Test Plans, Test Cases, and Test Execution based on mapping specs to validate the target data.

Projects: Full project management responsibility for this MCSS initiative to transform the delivery of social assistance through technology and business renewal in Ontario. This multi-year project implemented commercial-off-the-shelf case management applications for use by the public, social assistance management operations and over 11,000 case workers at 250+ local offices across the province. SSSMP was the largest IT project undertaken by Ontario Gov’t in over a decade: a $242MM initiative with teams executing project tasks on three continents.

Environment: JIRA, HP Microfocus ALM, Cognos, MS SQL Developer, MS Azure

Ministry of Education / Ministry of Transportation - Toronto ON November 2019 – May 2021

QA Analyst

-Designed and developed testing strategy, test plans, performed selection of testing tools, and identified required resources for testing by using HP Quality Center and Jira to perform comprehensive analysis of any error to debug issues and recorded issues in a defect tracking tool.

-Consulted with the team on decision-making processes including deadlines, project estimates, and development progress related to testing processes and identified strategies required to meet the expectations of the projects and initiatives.

-Worked closely with software vendors to address issues related to COTS application such as MS Dynamics CRM/Salesforce CRM, including troubleshooting and applying necessary patches and updates.

-Designed test cases and executed all types of testing such as: Sanity, Smoke, unit, System, GUI, Positive, Negative, Regression, Performance, Volume, Stress, Black Box, Functional, UAT, End To End, Cross Browser and Cross Platform testing

-Executed systems integration tests, specialized tests, functional and non-functional tests, user acceptance testing (stress tests).

-Led, developed, and conducted manual testing process including defining technical requirements and proposed improvements related to the testing of information systems by using tools such as: HP QTP, JIRA.

-Performed Accessibility testing that ensured AODA WCAG 2.0 AA standards were met.

-Determined quality of application changes as per business requirements of systems such as CAMS and SAMS, Curam V. 7.10 and presented findings to project owners: Business Analysts and Developers.

-Performed testing of My EOIS, CAMS Applications by using HP QTP, UFT, HP QC, and writing SQL queries to validate the data in Oracle Database.

-Performed User Accessibility tests by using testing tools such as WAVE, JAWS, NVDA, and Compliance Sheriff.

-Provided technical expertise and advice on all aspects of application testing, reviewed business requirements, tested, and certified changes for production readiness.

-Created detailed positive and negative test cases/scripts for technical and business clients.

-Performed integration testing of third party and customized applications with Azure Active Directory (Identity Management System), ensured proper authentication and authorization.

Projects: OSAP, My EOIS.

Canada Pension Plan Investment Board - Toronto ON September 2018 – November 2019

QA Analyst

-Developed, reviewed, and performed analysis of business requirements, Technical Specifications and development of test plans and test cases depending upon the test scope and coverage.

-Conducted thorough integration testing of Oracle Siebel CRM (COTS) with other enterprise systems to verify data synchronization.

-Worked closely with the Business Analysts, formulated test plans, prepared test cases, executed the tests, and fully documenting and reporting the results including bug reports.

-Prepared and executed test suite using Selenium.

-Used Remedy Software to create and manage Change Requests and entering details.

-Used MS SQL Developer to perform backend testing on Oracle database to validate data integrity.

-Created and executed manual and automated test scripts; setup and managed test data across different systems and utilized tools such as: QTP, Selenium.

-Analyzed business requirements and user experience goals to develop test plans and test cases.

-Worked closely with the Business Analysts, formulating test plans, preparing test cases, executing the tests, and fully documenting and reporting the results.

-In a Scrum environment, suggested new workflow processes to improve the SDLC process and increased testing turnaround by 15%.

-Used HP Microfocus ALM and Jira to develop documents and maintain Project Requirements, functional test cases and other test artifacts like the test data, data validation.

-Planned, managed, and monitored all activities required to test multiple using manual and automated techniques within set timelines and budget including test preparation, test execution, defect logging, defect tracking using Bugzilla.

-Executed test plans, tested strategies, and created test reports to describe program evaluation, testing, and coordinated all test requirements with Software Development Manager.

Environment: JIRA, HP Microfocus ALM, Cognos, MS SQL Developer

Ministry Community and Social Services - Toronto ON November 2016 – September 2018

QA Analyst

-Working as SME for Letters, Case management, Eligibility Determination and Additional Benefits Module

-Understanding business requirements and convert them into test scenarios and test cases.

-Using defect tracking tools HP Quality Center, JIRA and performed comprehensive analysis of any error to debug issues and recorded issues in a defect tracking tool.

-Reviewing of Use case documents, design specifications and test deliverables

-Designed and executed test cases for various types of functional testing such as component, component integration, system, system integration and end to end testing; performs accessibility testing in compliance with the Accessibility for Ontarians with Disabilities Act (AODA); using NVDA Screen Reader, JAWS, Voice Over and Compliance Sherriff tools.

-Performed integration testing & validated the seamless integration of COTS application with other enterprise systems, identified potential conflict and ensured data integrity across platforms.

-Defining the defect guidelines in HP Microfocus QC/ALM

-Participating in value-added operational processes in test planning and quality assurance

-Identified and developed test plans, test scripts and test cases, determined technical requirements for the planning and implementation of testing projects and added after approval to BRD.

-Using HP Quality Center 10 by identifying and entering defects, documented requirements and test cases, defect end reported and analyzed test results.

-Developing performance dashboards tracking errors and resolutions to share updates proactively with production team and client support.

-Mapping business requirements to IBM Curam Case Management software and utilizing rules for gap/fit analysis.

-Using HP Quality Centre (HP QC) to perform IT application tests such as exploratory, system, user acceptance, analyzed and documented a detailed review of the client's requirements, use cases and made recommendations on alternatives, specifications, maintenance, and ensured that all I&IT standards are properly followed.

-Creating and validating XML files for system integration and process simulation testing on third-party vendor interface and web enterprise application.

-Communicating closely with Business Analysts and Application Owners to have a full understanding about the requirements of each application and assisting with creating clear documentation.

-Creating and execute test plans utilizing business requirements and collaborating with engineers/architects, clients to validate test environments, test data and test results.

-Participating in the identification and resolution of defects uncovered during the testing process. Facilitated test meetings with system, development staff and business throughout the test effort for deliverables reviews, test planning, and test execution.

Environment: IBM Curam v6 (SAMS, Case Management, Outcome Management, Provider Management, Client Portal), Java, HP Microfocus Quality Control/ALM, IBM DB2 and IBM Rational Team Concert.

Infrastructure Ontario - Toronto ON April 2014 - November 2016

QA Analyst

-Used HP Quality Center (HP Microfocus ALM) and Jira to validate and verify system and software application issues using defect management tools.

-Created and executed manual smoke, functional, regression, system, integration, and exploratory tests.

-Analyzed Functional Requirements and Business Specification as part of Static Testing on earliest stages of SDLC.

-Designed test procedures, maintenance procedures and configurations. Creates detailed test cases and scripts, works with Business Analyst to determine requirements are captured correctly. Works with development team to analyze and resolve defects.

-Responsible for creation, design and execution of test strategies, including writing test plans, test cases and test scenarios.

-Identified, analyze, and document defects using Bugzilla, Jira, and Mantis defect tracking systems.

-Developed and implemented QA Methodologies for the department. This included but is not limited to development of test case standards, requirements traceability matrix, and testing metrics.

-Created test cases, test conditions and exit reports, used HP Microfocus Quality Center/ALM for requirements traceability, defect tracking, reporting and test metrics.

-Performed UAT, security, usability, acceptance, unit, regression, and functional/performance testing of the application using manual testing methods.

-Analyzed business requirements and designed documents and provided suitability analysis.

-Created, reviewed, and analyzed test scripts/plan, identified and generated data requirements to execute the tests focused on mainframe batch and online, using validation, functional, integration and system testing.

-Documented and developed test strategies for application by coordinated and executing the completion of test strategies and test plans by using HP Quality Centre.

Bank of Nova Scotia - Toronto ON August 2009– April 2014

Software / QA Analyst

-Performed end-to-end testing of financial transactions and reconciliation processes, full and brief regressions to validate that the application satisfies the design specifications and the business requirements.

-Conducted Integration, System, Network, Functional, GUI, unit, Regression, Load, Database Integrity,

-User-Acceptance (UAT) testing and Adhoc testing.

-Executed the test plans and performed tests on web and mobile (Apple & Android) as per requirements.

-Identified, developed, and documented test scenarios, test strategies and test cases by using HP Microfocus ALM.

-Maintained and provided accurate testing status reports during testing phases and maintained.

-Monitored deliverables against agreed plans and specifications applying an iterative methodology.

-Developed smoke, functional, and regression test suites for GUI, database backend.

-Used HP Quality Center and Jira to perform comprehensive analysis of any error to debug issues and record issues in a defect tracking tool.

-Performed functional testing, non-functional testing, integration testing, performance testing, and user acceptance testing and leading UAT sessions.

-Tested applications and enforced group policy on user and computer accounts. Also tested Active Directory (Identity and Management System) with third party applications and services that rely on Active Directory (Identity and Management System) for authentication and authorization.

Education, Training & Technical Certifications

BSc Industrial Engineering July 1987

University of Technology, USSR

Information Technology College Diploma, May 1997

Computer / Network Specialist

REQUIREMENTS VALIDATION AND TESTING (BA Training) April 2015

PRESENTING TO GROUPS, IWCC (Workshop) Toronto June 2015

Training for developing and delivering effective presentations.

Reliability and Security Clearance May 2024

Languages: English, Russian.

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