Customer Service Financial Advisor
Resume:
Crystal Marie Taylor
Financial Advisor
Contact
PHONE:
WEBSITE:
Website goes here
EMAIL:
*************@*****.***
Hobbies
Acoustic Guitar
Flute Music Choir
Skating
Long Walks in the summer
Excellent oral and written communication and skilled in assisting staff and peers and to demonstrate, participate and develop staff and peers engaging my capabilities to actively listen to demonstrate my expertise.
Communication
This position Involves collaboration and building a team environment. Demonstrate and interest in working with diversity of cultures and or backgrounds, making customer feel secure about learning and experiencing positive customer service skills. Excellent problem solver displays consistent sound judgment and successful decision-making. Strong ability to identify financial needs, determine appropriate action, conduct and supervise customers, and contingent follow-up. Computer skills include Microsoft Office &Word, Excel, and new technology skills.
Experience:
Oral Roberts University/Richard Roberts Ministries
2022-present
Assisting Numerous prayer partners around the globe with prayer request and mail books and cd’s order for their spiritual growth and guidance.
2008-2022
Capital one Auto Finance-Loan Servicing Senior Account Manager
Customer service and collected past due and or serious delinquent accounts. Handled numerous calls; inbound and outbound; also used and determined best practices for employees and new and returning customers. Implement strategies for solving problems for inspiring customers for payment plan and financial success. Demonstrated team leadership during team huddles and or meeting regarding call effectiveness skills assisting peers with solutions to become more astute with customer service skills. This position also entails requirements and recommendations regarding management leadership and facilitating training classes for new and existing employees.
2004-2008 Substitute Teacher's Unlimited, Warren, Michigan
Served as a substitute teacher for several school districts: including Oakland and Wayne School Districts Skills: Music Arts teacher and Private Flute Instructor. Language Arts Instructor: Baylor Woodson
Education
Education:
University of Phoenix: Tulsa Ok master’s in arts educational adult education and Training. Graduation July 26, 2014. Cumulative gpa 3.11 Not a science, Biology or Mathematical degree
Oral Roberts University Tulsa, Ok May 3, 2000, bachelor’s degree of Music Education
This Educational degree can be used as a management. leadership, Training, and educational purposes.
Languages: English native language and Classroom Spanish
References upon Request
Contact this candidate