Scrum Master Project Management

SUZI BERHANE

***** ******** ***** ***** ********* WA 98133 ***********@*****.*** 206-***-****

LinkedIn -Suzi Berhane

PROFESSIONAL SUMMARY:

* ***** ******* ********** / ***** master expertise working with multiple SDLC teams offshore / onshore to provide continuous improvements in enterprise systems and technology.

7 years solid functional skills using Agile (scrum / Kanban) technique in a SDLC environment.

7 years' experience using Jira, Excel, Azure devops (ADO), SharePoint, UAT, Visio, confluence, ServiceNow, clarity, Rally, Trello and Office 365.

KEY STRENGTH:

Communication and leadership skill

Working under duress

Working with multiple teams and projects simultaneously

Excellent planning skills and communicating product vision and goals to ensure team understanding using Jira, Azure devops, Version one and Kanban board.

Conducting UAT testing and leading change management approvals

Ability to adapt quick and learn Fast.

EDUCATION:

University of Nairobi Bachelors-2014

Colaberry school of project management – 2015

CERTIFICATIONS:

Certified SAFe® Scrum Master (SSM)

CSM (Certified Scrum Master) - Certified

Professional scrum master – Certified

Project management professional (PMP) – Certified

ITIL Version 4 - Certified

PROFESSIONAL EXPERIENCE: Cloud Platform Boeing

Boeing –Scrum master/ Project Manager

August 2022-Present

Experienced Scrum Master with a proven track record of successfully leading teams in the development and implementation of cloud platform solutions. I am seeking a challenging role at Boeing where I can leverage my expertise in Agile methodologies and cloud technologies to drive innovation and efficiency.

Led two cross-functional teams of developers, engineers, and architects in the design, development, and deployment of cloud platform solutions for Boeing's aerospace projects with cloud platforms including AWS, Google Cloud and Microsoft Azure.

Organize and facilitate Agile ceremonies including work planning, Pl planning, daily stand-up meetings, sprint planning sessions, and retrospectives to ensure alignment and collaboration among team members.

Implemented Agile best practices and coached team members on Scrum principles to improve productivity and delivery timelines.

Worked with product owners during sprint review sessions to make sure all stories met the Definition of Done and get the stories accepted within the sprint.

Use of ADO in tracking stories, features and impediments.

Collaborated with product owners and stakeholders to prioritize and groom the product backlog, ensuring that project goals were met on time and within budget.

Managed risks and impediments and worked proactively to resolve issues that could impact project delivery.

Conducted regular performance reviews and provided feedback to team members to foster a culture of continuous improvement.

Ensure that project documentation is thorough, accurate, and consistently up to date, contributing to transparency and accountability

Track and report key Agile metrics such as sprint velocity and burndown charts, keeping relevant stakeholders informed of the team's progress.

Stay current with ServiceNow platform updates, and monitor project progress, promptly identifying and mitigating risks, scope changes, and schedule impacts that could affect feature delivery.

Empower the team to be self-organizing and cross-functional, encouraging ownership and accountability among team members.

Collaborate with other Scrum Masters and Agile coaches to share best practices, lessons learned, and continuous improvement initiatives across the organization.

Mint Dentistry – Project Manager / Scrum master

January 2020 – Agust2022 - Seattle

Leads 2 scrum teams offshore and onshore in multiple continuous SDLC projects.

Responsible for the planning and facilitation of standard meetings to include bug prioritization, backlog maintenance, grooming, sprint planning, retrospectives, and daily stand-ups.

Ensures all work is tracked in the backlog and accurately balanced across team members.

Engages with any needed business entity to help remove obstacles to his or her teams being able to deliver on stated goals and helps to negotiate working agreements.

Participates in the agile community within and outside of Mint dentistry in order to better understand how to be effective in the role and apply experiences of others in improving team.

Engages and assists the product owner to ensure that Jira stories are properly articulated, prioritized and detailed.

Use of Azure devops (ADO) in tracking features, stories and bugs to ensure burndown charts precise and ready for stakeholders review during scrum of scrum meetings.

Works to identify blocked or stalled stories and assists the team in learning to resolve the issues or assists getting resolution.

Dedicated to continuous process improvement through feedback loops, coaching, retrospectives and individual improvement.

Lead consistent exercise of independent judgment and discretion in matters of significance.

Dillard’s – Project Manager / Scrum master

March 2018 – December 2019 – Atlanta, Georgia

Managed 2 scrum teams in driving planning, designs, bug fixing, testing and execution.

Facilitated agile ceremonies including sprint planning, retrospectives and sprint demos. Work with the Release Train Engineer to integrate efforts, other teams. Consult with the Product Owner to validate and communicate team priorities. Guide, coach and motivate the team with the goal of increasing productivity.

Guided the teams and organization on how to use Agile/Scrum practices and values.

Served as the team’s Scrum expert in coaching on agile / scrum/ Kanban and how to use tools,

Guided the team toward improving the way they work.

Removed impediments to help the team reach an optimum, sustainable velocity.

Led the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks.

Fostered accountability, transparency, and regularity in status updates. Remove impediments external to the team.

Ensured that the Agile tracking system (JIRA) is always up to date to reflect the current state.

Assess the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.

Regions Bank – Project Manager / Scrum master

February 2016 – March 2018 – Dallas, Texas

Served as Scrum servant /project manager for IT application projects in SDLC environment.

Managed project requests and the execution of multiple projects simultaneously.

Communicated and ensured alignment of priorities with Program stakeholders and within the team.

Built and supported a trusting and safe environment where challenges are addressed proactively with an emphasis on healing and problem-solving.

Assisted with internal and external communication, improving transparency, and radiating the right information the teams need at the right time.

Removed impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.

Facilitated getting the work done without coercion, assigning, or dictating the work.

Managed, published, and communicated information radiators and relevant metrics to the team on progress against team objectives.

Understood and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.

Met with business contacts across regions bank to understand project requests and/or user experiences of regions bank applications.

Gathered feedback about application strengths, pain points, training, and operational needs.

Supported the Scaled Agile Framework implementation (SAFE) when applicable for cross functional larger scaled initiatives across teams.

Used both JIRA and MS Project to develop and track project activities.

Provided project reporting capabilities from both JIRA and MS Project supporting project initiatives.

Drove IT application projects forward using agile processes and ensuring business and development teams are leveraging best practices.

Facilitated daily stand ups and key sprint ceremonies on a consistent basis to ensure a consistent approach is followed across project delivery.

Monitored and track performance to ensure milestones are reached. Provide status reports to stakeholders, address questions and explain technical information into easily understood concepts.

Reference will be provided upon offer.

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