Bar Manager Spanish Language

SAMUEL

SPAULDING

**** ******** ****, *******, ******** 23228, 804-***-****, ********@*****.***

PROFESSIONAL SUMMARY

Skilled FOH professional adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver skilled at managing time and preparing for future guests with efficient side work.

SKILLS

Organizational ability

Strong communication skills

Outgoing personality

Very strong Spanish language skills

Extensive hospitality background

Multitasking and prioritization

EXPERIENCE

FC Associate

Amazon Chester, Virginia

October 2019 - Current

Prepared items for storage, sales and shipment with proper staging and tagging with an accuracy level of over 95%..

Managed incoming stock, including inspecting and documenting merchandise to an accuracy level of over 95%..

Bartender/Server

The Sanctuary Sanibel, Florida

November 2018 - April 2019

Educated guests about menus and daily specials at all times, skillfully driving sales of target items.

Processed guest payments, including offering itemized receipts for items ordered, running credit card transactions, and calculating change for cash payments with 100% accuracy always..

Bar Manager

Backwater Jack's Bonita Springs, Florida

July 2018 - November 2018

Trained and supervised bar staff to deliver top-notch service and craft high-quality beverages.

Built rapport with all of my beverage distributors to support timely inventory replenishment and favorable costs.

Controlled costs through 100 % proper inventory rotation, minimizing waste by effectively promoting and moving older product.

FOH Manager

The Boathouse Richmond, Virginia

January 2017 - March 2018

Covered business and customer needs with effective schedules and work assignments.

Kept restaurant operating properly by enforcing healthy code standards and staying on top of daily checklists.

Delivered consistently positive experiences to guests by directly handling escalated issues and training staff to serve customers' needs.

Led 20 minute staff meetings to implement new policies and correct deficiencies.

Server/Server Trainer

O'Charley's Restaurant and Bar Richmond, Virginia

February 2016 - January 2017

Helped new hires assimilate into workforce and get up to speed on procedures with successful onboarding processes.

Trained servers on procedures, applications, and systems using both classroom and remote training strategies.

Bar Manager

Wildcat Run Golf and Country Club Estero, Florida

July 2007 - January 2011

Trained and supervised bar staff and the servers to deliver top-notch service and craft high-quality beverages.

Controlled costs through proper inventory rotation, minimizing waste by effectively promoting and moving older products.

Built great relationships with beverage distributors to support 100% immediate inventory replenishment and favorable costs.

Coordinated bar services for private events with up to 250 guests and $5000 alcohol budgets.

Server/Bartender

Carrabba's Italian Grille Chesterfield, Virginia

June 2006 - July 2007

Worked hard and smart 100% of the time as both a Server and Bartender, whichever my management staff required for the day.

Server/Bartender

Cypress Woods Golf and Country Club Naples, Florida

February 2005 - June 2006

Worked hard and smart 100% of the time as a server and bartender, whichever my management staff required for the day.

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