Customer Service Los Angeles
Resume:
DESIREE
RODRIGUEZ
CASHIER
*******************@*****.***
Lancaster, CA 93535
CONTACT
SKILLS
• Product Sorting
• Speed and Accuracy
• Materials handling and transport
• Items sorting
• Damaged goods handling
• Self Motivation
• Multitasking Abilities
• Reliability and punctuality
Results-oriented professional with a strong background in product sorting, speed and accuracy, and materials handling. Demonstrated expertise in items sorting and damaged goods handling. Proven track record of self-motivation, multitasking abilities, and reliability. Recognized for consistently meeting or exceeding job expectations. PROFESSIONAL SUMMARY
Production Department/ Soil Sorter
Mission Linen Supply, Lancaster, Ca
Customer Service Specialist Head Cashier
Big Lots, Lancaster, Ca
Store Manager
Shoe Pavilion, Los Angeles, Ca
EXPERIENCE
August 2015 - Present
• Some responsibilities of a soil sorter at Mission Linen Supply include:
• Sorting: Separate soil pick-up tickets, shake, sort, and sequence items by route Laying out: Lay out items for pressing, such as industrial shirts versus executive
• dress shirts
• Lifting: Lift garments and linen onto the line storage system Trolleys: Trolley garments and linen for truck pick-up, and load trollies into trailers
•
• Safety: Ensure colleagues practice safety procedures at all times
• Other duties: Additional duties as assigned
November 2011 - October 2014
Managed daily opening and closing duties for the store, including counting the contents of the cash registers.
•
Assisted in training new employees on cash register operations and customer
• service protocols.
Processed returns and exchanges according to company policy while maintaining positive relationships with customers.
•
Demonstrated excellent customer service skills by greeting customers and providing assistance with inquiries.
•
April 1997 - December 2010
Created weekly work schedules to meet staffing needs while controlling labor
• costs.
• Stocked and organized products in storage spaces and retail shelves.
• Arranged store cleanings and renovations during periods of low customer traffic. Cashier
Standard Shoes, Los Angeles, Ca
Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds.
•
• Tracked store inventory and ordered new products to prevent shortages.
• Prepared staff work schedules and assigned specific duties. Conducted regular performance reviews with staff to ensure job expectations were met or exceeded.
•
March 1987 - April 1997
Operated cash register and accurately processed payments, returns, and
• exchanges.
Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
•
Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
•
Provided excellent customer service by greeting customers and offering
• assistance.
• Helped restock shelves when necessary to maintain an organized display area.
• Accurately processed customer payments using cash, credit cards, and checks.
• Processed payments, returns, and exchanges.
High School Diploma
Manual Arts High School, Los Angeles, Ca
EDUCATION
June 1984
Relevant Coursework
• CNA
CERTIFICATIONS
• CNA
• Pharmacy Technician
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