Compturer operation, data entry, Bilingual- fluent and written spanish
Resume:
MARTHA ORTIZ
Phoenix, AZ *****
**************@*****.***
Individual seeking a full-time opportunity for career growth that would allow me to apply my knowledge
and current professional skills.
Work Experience
Office Assistant
Pipila Granite-Phoenix, AZ
February 2022 to August 2023
Data entry and assisted with clerical duties, sorting incoming mail and facsimile documents. Maintained
files and ‘audit trails, Scheduling of appointments and meetings. Handle incoming and outbound
telephone calls with clients/customers. Maintaining office cleanliness.
+ Scheduled and coordinated meetings, appointments, and travel arrangements for executives
+ Assisted in the preparation of reports, presentations, and correspondence by gathering data and
formatting information
+ Handled incoming calls, took messages, and directed inquiries to appropriate staff members
+ Maintained accurate records of office expenses/budgets ensuring adherence to financial guidelines
* Improved customer satisfaction through prompt response times via phone/email resulting in a XX%
increase in positive feedback ratings
+ Developed standardized templates for commonly used forms/documents increasing efficiency by XX%.
+ Assisted with the preparation of financial reports, invoices, or expense reimbursements
Administrative Assistance
EKN Transport Services, LLC
May 2021 to January 2022
Assist with day-to-day office duties. Use computer to organize data and perform other office tasks
and quarterly audits. Handle invoice processing, payment reminders, and collections. Order materials,
track deliveries, and oversee receivables. Assist in production and shipping tasks as needed. Assist with
dispatch and call handling.
Education
High school diploma
Cortez High School - Phoenix, AZ
August 1979 to May 1983
Skills
+ Bilingual- fluent and written Spanish
* Proficiency in Microsoft office applications
+ Attention to Detail
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