Customer Service Assistant Manager
Resume:
Taylor Natale
Excell and be kind while doing so.
Mabelvale, AR 72103
**************@*****.***
Electric Cowboy - Little Rock, AR
February 2016 to May 2019
Supervising Agent - Little Rock,
AR January 2017 to January 2018
Highland Midtown - Little Rock, AR
May 2018 to March 2019
Willing Authorized employer to relocate: to work Anywhere in the US for any
-Knowledge and Career Development
-Networking and Marketing
-Business Development Skills
Sykes Work from Home - Gulfport, MS
January 2021 to 2024
Hilcrest Family Practice Clinic - Little Rock, AR
October 2017 to May 2018
I assist patients and doctor's with ordering prescriptions and filling out forms for expedited orders, enrolling patients in co-pay assistant programs, calling patients to update permission to ship to the doctors office and provide world class customer service with a smile! Answered phones, Called prospective residents to set appointments to come in for a tour the property, called vendors, created leases, posted rent, sent out balance due notices, put in service orders/request, etc.
I started as a waitress and moved to bartender and ended as the front door cashier. I greeted every customer coming in and leaving, handled all monetary transactions, dropped money in the safe when the register was full. I counted all of the money at the end of the night and made sure it all matched up. I answered phones and set all doctor appointments, checked patients in, filed charts and made sure they had everything they needed in the right place in their chart, mailed prescriptions, etc. Work Experience
Physician Services
Assistant Manager
American Income Life
Waitress/Cashier/Bartender
Receptionist/Administrative Assistant
• Busser
•Excel (1 year)
• Bartending
•Food Safety
•Business Development
•Account Management
•Assistant Manager Experience
•Sales Management
• Salesforce
•Insurance Sales
• Upselling
•Cold Calling
• Hostess
•Restaurant Server
• Waitress
Los Toritos - Little Rock, AR
February 2010 to January 2015
Sheridan High School - Sheridan,
AR August 2008 to May 2012
H&H Modeling Agency - Little Rock, AR
March 2015 to January 2016
Pulaski Technical College - Little Rock,
AR August 2013 to July 2014
Answered phones, called to set appointments for new potential models, lead events, handed out marketing materials, counted inventory, etc.
Set appointments to visit clients homes and explain our benefit package such as our child safety kit and accidental death and dismemberment. Teach and train my team to better serve our clients by interviewing them to get data about their financial resources and discuss their existing coverage to suggest additions or changes. Greet and seat customers, take orders, answer phones for togo orders, handle customer complaints, handle all monetary transactions, clean and stock, etc. Office Manager
None in Business
Cashier/Waitress/Hostess
High school or equivalent in Business
Skills
Education
•POS
•Microsoft Outlook
•B2B Sales
May 2019
• Catering
•Office Management
•Banquet Experience
January 2017 to January 2018
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Assessments
Certifications and Licenses
Life Insurance
Food Safety — Highly Proficient
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