Customer Service Medical Equipment

ASHLEY WILFORD Tampa, Fl 813-***-**** *********@*****.***

Summary of Qualifications and Assets

Motivated, Excellent organization skills, Work well under pressure, Honest, Trustworthy, Detail oriented,

Dependable, Effective communication skills, Strong work ethic, Team player, Independent worker,

Ambitious, Assertive, Computer skills, Consistent, Determined, Enthusiastic, Good listener, Patient,

Problem Solver, Quick learner, Self-Disciplined, Versatile, Sociable, Resourceful, Confident, Attentive

Experience

Customer Service/Sales/Repair/Warehouse/Logistics/Purchase Ordering in Medical Equipment industry.

Handled company quality control project with microsoft excel database. Biomed Technician for hospitals

and nursing homes for mid-state region. Equipment Educator/Trainer with proficiency in Powerpoint for

presentations. Interact with customers as main point of contact for service, make orders for repair,

monitor process of repair from time-in to time-out of repair status, ordered repair parts from vendors,

negotiate prices on new repairs, make repairs, draw up invoices, pick-up/deliver patient ready as well as

broken/repaired equipment, maintained database with customer equipment Quality Checks performed

using Excel, locate and perform scheduled maintenance on medical equipment throughout customers’

facilities, maintained company’s standards of quality of service. Experience in cleaning medical

equipment as well as operational safety checks. Performed off-site equipment training. Familiar with RF

scanner,Q2000, and AS400. Experienced using pallet jacks, bales, and crates.

Education and Training

Remington College Tampa, Fl Associates Degree in Electronics and Computer Technology

Employment History

Universal Hospital Service Aug 2005 to Nov 2011 Tampa, Fl

Honors and Achievements

Magna cum Laude Honors Graduate at Remington College 3.89 GPA

Employee of the month two consecutive months at Universal Hospital Service

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