Customer Service High School

Herbert Hoover

*** *. ** ** ****** · Watsontown, PA

570-***-**** · **********@*****.***

EDUCATION

High School Diploma Graduated: June 1979

Warrior Run High School – Turbotville, PA

Trade School Diploma Graduated: December 1979

Wilma Boyd Travel School – Pittsburgh, PA

WORK EXPERIENCE

Wal-Mart Oct 7, 2021 – Present

Maintenance / Janitorial Services

Customer Service

Cleaning and Maintenance of Interior of store

Upkeep of Grounds and cleaning of Exterior of building.

Use of Technology to ensure appropriate communication during shift.

Cross Training on register and computer.

Spherion Employment agency March 2021 – Oct 2021

Various Temporary Employment.

Geisinger Health Services April 2015 – March 2021

Storeroom Clerk Environmental, Food Services, Courier

Communicate effectively with chefs/other employees to distribute needed

resources securely

Ensure appropriate customer service at all times through personal interactions

Follow system-wide and department-specific service standards

Apartment Building Owner February 1990 – Present

Self-Employed

Thorough sales lease outline and completion

Collect security deposit and rent checks

Perform general maintenance and repairs

Purchases to ensure proactive upkeep

Kurt Weiss – CDL April 2014 – November 2014

CDL B Truck Driver

Transported flowers throughout the Northeastern United States

Loaded truck; operated lift gate

Experience with GPS, log book, and billing statements

Moran Logistics January 2014 – October 2014

Janitor - Workforce

Maintained proper, company-standard cleaning of the building

Checked inventory for boxes; repacked damage boxes, as needed

Lowes March 2009 – September 2013

Loader/Sales Representative

Provided excellent customer service

Sales of credit card applications

Certified in driving forklift

Awarded “Customer Service of the Month” two times

Fed Ex Ground August 2006 – January 2014

Delivery Driver

Inputted all data and package bar codes through the use of handheld scanner

Transported all deliveries in local area

Trained all new employees in driver’s exam course and safety

Maintained vehicle check (tires, fluids, etc) and inspection

CERTIFICATIONS/SKILLS

● CDL B License – Obtained: December 2005; Expired: April 2020

● Computer (general knowledge/skills)

● Photography

● Interpersonal Skills

● Previous CPR Certification

● Emergency First Responder

VOLUNTEER

Allenwood Volunteer Fire Company 1986-1996

Secretary/Treasurer

● Accurately wrote down notes and minutes for all meetings

● Worked collaboratively with the fire company President and Vice President

● Responsible for payment of all bills

● Correctly kept record of all available money through a log book

● Tracked incoming/outgoing expenses, and accounts payable/receipts

REFERENCES

● Rick Buck 570-***-****

o Plumber, 30 years

● Tim Brouse 570-***-****

o Realtor, 30 years

● Ryan Krauss 570-***-****

o Pastor, 8 years

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