Project Manager Quality Assurance

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Ghulam Dastageer

Riyadh, KSA 009**-*********

*****************@*****.***

Experienced Quality Manger & Project Manager with over 19 years of experience in a wide range of more than 16 construction fast track projects, including infrastructure, water reservoirs, water transmission line and power transmission lines, water and sewerage treatment plants, roads, bridges, highway, oil and refinery, multi-story buildings, car parking, utility tunnels, roads, villas, monorail stations, sky walks, multi-story buildings, Facade work, sub stations. Knowledge of quality assurance activities including audits recommending and implementing corrective actions providing accurate documentation of statistical reports, leadership, strategic planning, organization skills, time management, communication, result orientations and ensuring overall compliance. Construction Professional, Senior level position, Client facing, Acting as the client representative across multiple capital and infrastructure projects, Project Management skills at all levels of project life cycle. Demonstrated excellence in communication skills with various levels of management state and federal regulators stakeholders and suppliers. Oversees the execution of a project assessing performance, managing budget, and solving conflicts. Working with agreed financial budgets, risks, change management and timelines to bring projects to successful handover and closure, ability to manage and train quality inspection personnel and collaborate well with all parties involved. Knowledge of statistical analysis as applied to extrusion process technology and various quality management systems.

EXPERIENCE (Last 19 years)

QA/QC (Manager) Apr 2022 – Present

Saudi Arabian PARSONS Ltd., Riyadh, Saudi Arabia

Main Projects:

• RIYADH-KING ABDULLAH FINANCIAL DISTRICT (KAFD)

Design and build of car parking buildings for parcels 1.06 & 1.07. Design & Build of Area 6 Stage 1 Utility Tunnel and Infrastructure Works.

• RIYADH-ROSHN SEDRA-02.

SITE SUPERVISION SERVICES FOR SEDRA 2.

Site Earthworks, roads constructions and Temporary Facilities, Infrastructure Works, Single Family Residential Units – SEDRA Phase -2; 3A,3B & 3C, Water Tanks/Reservoirs, Water Transmission Line, Sewage Treatment Plant (STP) & Abu Jarfan Channel

• NEOM (Oxagon)

Circular city storage 02 Nos. reservoirs & utility culvert and different services buildings.

• NEOM Southern corridor buffer zone

Oxagon community expansion infrastructure work, earth work, site preparation frame-Helios ACCOMPLISHMENTS:

• Improved Quality Metrics: Generated monthly Project Quality Index metrics (PQIs), reviewed WIR and PQD, MAR, MIR, and QC record submissions, resulting in 80% improvement in overall project quality.

• Quality System Leadership: Provides Quality Systems leadership using the ISO 9001 Standard as the basis for process development and optimization, procedure development, data collection and reporting and Quality Systems training. Interfaces at senior and executive levels regarding ISO 9000 process improvement and reengineering.

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• Internal IMS Audit Planning: Develop annual Internal IMS Audit plans to verify compliance with ISO requirements. Lead internal audits to ensure systems are operating effectively and meeting quality standards.

• Quality Management System: Provides continued support and improvement of the Parsons’ Quality Management System. Directs preparation, issue and maintain project Quality program manual(s) and procedures in compliance with Parsons and customers’ quality requirements.

• Enhanced Quality Assurance: Ensured construction related ITPs, method statements and material submittals met contract requirements resulting in a 65% improvement in quality assurance.

• Effective Communication: Effectively communicated quality findings during project phases resulting in timely resolution of quality issues. Work closely with project sponsors, cross functional teams, and assigned team to develop the scope deliverable, required resources, work plan, budget, and timing for new initiatives.

• Reviews: Reviews from a quality perspective (and approves if required) documents prepared by internal or external organizations such as quality manuals and procedures, technical deliverables, test plans and procedures, purchase orders, and subcontracts. Review and approve Suppliers, Contractors, and Subcontractors quality programs and maintain the approved vendor list.

• Internal Audit: Performs and adequately documents Internal Quality Audits of assigned office, projects, and jobsites, and manages all related follow-up activities. Audits conducted to assure compliance with ISO standards, contract requirements, and applicable codes, specifications, and drawings, Design, Engineering, Estimating, Procurement, Project Controls, Vendor/Subcontractor. Facilitates all internal and external Quality audits and briefs management with the results.

• Planning: Plans, directs, supervises, and controls the execution of all technical plans. Supervise, host, or conduct internal and external audits. Follow up with action plans, and executes required audit activities (schedules, plans, reports, finding resolutions, etc.). Participate in the planning and formulation of design alternatives and solution for the construction project.

• Improved Site Quality: Conducted formal site QA/QC walk through and meetings with Contractor's Site Management, resulting in a 95% closure rate of recommended remedial actions and timely submission of reports to the employer.

• Quality requirements: Verifies that Parsons and customers’ quality requirements follow quality standards and quality program requirements for products and services provided, by verifying compliance with quality standards and quality program requirements. Acts as a liaison with customers, contractors and/or internal departments on quality related matters.

• Analyzes findings: Analyzes findings/issues/non-conformances identified during audits to determine program quality and identify performance trends. Analysis includes all available oversight results, both internal and external, and trending data.

• Effective Contract Review: Reviewed contractor documents such as Project Quality Plan and Method of Statements, resulting in a 90% compliance rate with contract requirements.

• Supports and promotes: A uniform Parsons’ Corrective Action/ Preventive Action and Non- conformance tracking program to assure a unified, global system to include tracking of NCR’s, CAR’s, Audit Findings, etc.

• External Certification Audits: Lead surveillance and recertification audits with external certification bodies for all certified business systems. Review external audit reports and coordinate with system owners for effective closure of non-conformances.

• Project Management: Completed projects on time and within budget, resulting in savings of

$500k+ for the company.

• Improved Client Satisfaction: Achieved high client satisfaction by sticking to deadlines and providing detailed updates, resulting in a 90% client satisfaction rate. Collaborates with management for interface on Quality activities with internal or external organizations

(customers, suppliers, subcontractors, and others). 3

Project Manager Aug 2015 - Mar 2022

Al Mashariq Company, Riyadh, Saudi Arabia

Main Projects:

• MASIL TO DAWADMI ROAD AND INFRA STRUCTURE WORKS

Construction of roads,07 culverts including infrastructure works from MASIL TO DAWADMI (37 KILO METRE) and sewerage and water transmission line including water tanks.

• MASEL SUB STAION & OHTL

Construction of Masel 132kv/13.8kv Substation S/S#8612 in Dawadmi, Extension of 132kv GIS at S/S #9037 and Construction of new 132 kv DC OHL from S/S #9037 up to new S/ S #8612 for Masel Air Defence Base in Dawadmi

• NAJRAN AIRPORT

Construction of Najran Airport and east SS 132/33/13.8 Kv SS ACCOMPLISHMENTS:

• Change Management Implementation: Implement change management processes within frame to ensure all changes are recorded, tracked, and auditable.

• Customer requirement: Facilitate independent review/certification of Project Quality Management Systems in line with Corporate, legislative or customer requirements. Ensure that the customer’s quality management requirements and concerns and the needs of multiple stakeholders are being identified and managed by the Project Team effectively.

• Key Project: Attends key conferences for networking and brand exposure. Submits abstracts to key conferences and encourages presentations from staff. Discusses the qualifications required of the key project positions with senior leadership. Works with the key project individual to devise and execute actions plans to rectify potential cost overruns or delays, or to accommodate significant changes to the scope of work; advises the client and company management of changes. Promotes technical and commercial excellence on the project through application of Quality Assurance processes.

• Performance: Supports creation/ amendment of quality guidance, aide memoirs and other delivery resource tools, supporting compliance against all set standards. Reviews program performance against deliverables and highlight risks to operational and other department counterparts to collaborate on mitigation activities. Responsible for employee performance including recognition and disciplinary efforts. Serves on a committee or board for professional organizations that meet our objectives.

• Construction Mapping: Mapped 50+ construction reference points, grades, and elevations, ensuring accuracy and precision in construction.

• Improved Process Efficiency: Visited sites to review work progress and drive process improvements, resulting in a 50% increase in process efficiency.

• Enhanced Material and Site Quality: Tested sites and materials to assess strength and quality, resulting in 85% compliance rate with quality standards. Employee cutting-edge technologies and best practices to enhance the effectiveness and efficiency of quality assurance processes.

• Reviews: Reviews documents, witnesses the performance of audited activities, prepares checklists and agendas for audit, performs audits and assessments of performance, conducts pre-and post-audit meetings/interviews, and prepares final audit reports in a timely manner.

• Internal Feedback Collection: Collect internal feedback on integrated management systems, analyze inputs, and make recommendations for continuous improvement.

• Comprehensive Governance Framework: Maintain a comprehensive Governance framework that meets all corporate requirements and aligns with organizational objectives.

• Monitor: Monitors and negotiates changes to the scope of work with the client and key subcontractors. Monitors and reports to management on the progress of all project activity 4

within the program, including significant milestones and any conditions, which would affect project cost or schedule.

• Maintains: Client relationships and rapport with potential teaming partners. Maintained current and timely change orders.

• Develops: Career development plans with all direct reports and identifies and coordinates training needs and requests for their staff. Identifies the staffing plan for projects and pursuits.

• Increased Construction Output: Improved construction output by 25% through regular monitoring of contractor's progress and assessments.

• Plans: Plans, directs, supervises, and controls the execution of all business, technical, fiscal, and administrative functions of the assigned project. Works with other managers, project engineers, and discipline leads to develop budgets, schedules, and plans for the various elements of a project.

• Establishment: Establishment of Project Management Plan, Health and Safety Plan, Quality Assurance/Quality Control Plan, and other documents as required. Establishes the project requirements for all areas of the project and monitors the draft and final deliverables for adherence to these criteria. Establishes weekly meeting to review project status and formulate action items.

Construction Manager Jun 2012 - Jul 2015

Al-OSAIS Intl, Dammam, Saudi Arabia

Main Projects:

• SATOPP-02

Permanent infrastructure for Jubail Export Refinery (ARAMCO) Project & 17-Substation.

• 634 Nos. VILLAS constructions and 07 Nos. buildings Professor Villas of University of Dammam, Phase 1 (MOE) Project. ACCOMPLISHMENTS:

• Key Projects: Works with the key project individual to devise and execute actions plans to rectify potential cost overruns or delays, or to accommodate significant changes to the scope of work; advises the client and company management of any such changes. Provide overall management administration to project and assist in establishing project specific objectives and policies. Provide technical direction and guidelines to subordinate manger, enforces company and project policies maintain close client interfaces, and ensures all facets of project are constructed in accordance with design, budget and schedule through subordinate managers and supervisors.

• Improvement Plan: Leads regular quality reviews with internal stakeholders, agree and execute improvement plans and support other departments with any quality queries.

• Team Training and Coaching: Trained and coached 20+ staff members in required knowledge and skills, resulting in a 15% improvement in team productivity.

• Problem-Solving: Resolved 10+ project challenges through in-depth analysis and stakeholder consultation, resulting in timely and effective resolution of issues.

• Monitors: Monitors and reports to senior management on the progress of all project construction activity within the program, including significant milestones, and any conditions, which would affect project cost or schedule. Participates in weekly Construction Management team meetings to review project status and formulate action items.

• Operational Improvements: Audited existing operational practices and implemented 20+ improvements to ensure compliance and growth, resulting in a 30% increase in company revenue.

• Quality Performance and Progress Monitoring: Measured and monitored quality performance against agreed KPI's, resulting in a 20% improvement in quality performance. Drive Innovation and best practices in construction methodologies, materials, and technologies to enhance project efficiency, sustainability, and value.

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• Conduct visits and meetings: Conduct regular site visits and inspection to assess construction progress, quality of workmanship, and adherence to safety protocols and regulatory requirements. Lead project meetings, workshops, and presentations to provide updates on project status, address technical challenges and solicit feedback from stakeholders.

• Plans: Ensure the approved project’s plans (execution plan, quality plan, procurement plan, logistic plan, safety plan etc. are being adhered to and implemented in construction.

• Stakeholder communication: Maintain clear and regular communication with key stakeholders, including clients, management, regulatory authorities, and other relevant parties. Senior Site In charge Feb 2007 - May 2012

Frontier Works organization, Karachi, Pakistan

Main Projects:

• HIGHWAY, INFRASTRUCURE & FLY OVER PROJECT (163 Kilo meter 02- way lanes)

Eastern Industrial Zone (EIZ). Port Qasim Authority Package 3

• SUB STATIONS & OHTL PROJECTS

Construction of 220 and 500 KV transmission line and different sub- station from Bisham to Mansehra (280 Kilo meter) line at Pakistan. ACCOMPLISHMENTS:

• Compliance Adherence: Assisted in bringing different construction projects into compliance with local ordinances and codes, resulting in project approval and successful completion.

• Quality Assurance and Control: Established and managed a rigorous Quality Assurance/Quality Control program that resulted in a 25% increase in project success rate.

• Improved Project Efficiency: Improved project efficiency by 20% by identifying and correcting errors and inefficiencies in project plans and execution.

• Material Testing and Assessment: Conducted in-depth material testing and assessment, resulting in a 15% increase in overall project quality and durability.

• Checking and reporting: Checking and reporting on compliance with Specifications for compaction, gradation, mix proportions, strength, etc. Construction of embankments, structures, pavements, and incidental items. Report to project manager as part of day-to-day delivery. Submit reports for overall progress, technical performance, quality and cost of the work package, procurement.

• Developing and implementing: Schedules for test frequency, test coverage on all Contacts, and supervising the operations of the laboratory and maintenance of all equipment.

• Quality training: Provide coaching and training to staff members on quality management procedures, including conducting briefing sessions on day-to-day quality control and logging actions in the ticketing system.

• Monitor: Monitoring and reviewing sub-contractors’ performance and give regular objective feedback on progress and deal immediately with deficient performance.

• Project Planning: Develop and execute comprehensive project plan, Including defining project scope, objectives, timelines, milestones, and resource requirements.

• Risk Assessment: Identify potential risk and challenges throughout the projects life cycle and develop mitigation strategies to address them effectively.

• Internal IMS Audit Planning: Develop annual Internal IMS Audit plans to verify compliance with ISO requirements. Lead internal audits to ensure systems are operating effectively and meeting quality standards.

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EDUCATION:

Bachelor of Engineering (B.E.) - Civil Engineering Quaid E Awan University of Engineering, Nawabshah, Pakistan ACCOMPLISHMENTS:

• Successfully completed the approval process and obtained the certification as a QA/QC Manager from ROSHN & NEOM, a mega-city development project

• Led a team of quality control professionals to ensure compliance with international standards and regulations, resulting in zero safety incidents during the construction phase.

• Achieved certification as a Project Manager from Saudi Electricity Company (SEC), largest. electric utility company in the Middle East with over 45,00 employees.

• Developed and implemented a comprehensive construction management system, resulting in a significant reduction in defects and rework, saving the company over $1 million annually.

• Earned certification as a Construction Manager from Saudi Aramco, the world's largest oil producer with operations in over 80 countries.

• Managed multi-million-dollar construction projects, ensuring on-time and on-budget delivery, with zero safety incidents and high client satisfaction.

• Obtained certification as a Construction Manager from the Ministry of Defense and Aviation (MODA), overseeing the design and construction of military facilities and infrastructure.

• Successfully completed projects worth over $50 million, meeting all technical specifications, quality standards, and regulatory requirements.

• Certified as a Project Engineer from the Ministry of Education (MOE), responsible for ensuring Project performance with respect quality and safety standards in university villas construction projects.

AFFILATIONS:

• Member-Saudi Engineering Council

• Certified-Lean Six sigma belt

• Certified-ISO-90001-2015 Quality

Management System-Lead auditor

• Member-Pak. Engineering Council

• Member-Project Management

Institute (PMI)

• Certified=ISO-14001-2015

Environmental Management System

• Lean Construction

SKILLS:

• Quality Assurance and Control

• Construction Management

• Aconex

• Auto Cad

• STAAD

• Technical Direction

• System Requirements

• Project Reporting

• Lean Principles

• Leadership

• Communication and Collaboration

• Adaptability

• Problem Solving

• Critical Thinking

• Customer Satisfaction

• Teamwork

CERTIFICATIONS:

Commercial Management (Payments, Variations, Subcontracting, etc.) Construction Management, QA/QC Policies, Safety Management & Safety Procedures LANGUAGES:

• English (C2 proficiency)

• Urdu (Native)

• Arabic (B2 proficiency)

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