Customer service, Sales Manager, Pharmacy, Healthcare, Management
Resume:
JESSICA
DIXON
***************@*****.*** 912-***-****
Tifton, GA 31794
PROFESSIONAL SUMMARY
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
SKILLS
Profit and Loss
Employee Performance Evaluations
Operational Efficiency
Customer Inquiries
Sales Expertise
Social Media Platforms
Strategic Networking
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Quickbooks
Marketing
WORK HISTORY
Store/Sales Manager TIFT Co. Appliance - Tifton, GA 02/2023 - 10/2023 Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings. Dock Coordinator in Training Gilmer Logistics - Cochran, GA 10/2021 - 06/2022 Processed orders, produced and reconciled delivery documents and tracked service performance.
Implemented loading dock process and productivity improvements. Collected and prepared information for various operational reports. Managed multiple tasks and priorities and easily adapted to changing dock situations. Operated forklifts, pallet movers and other material handling equipment. Team Lead TopGolf - Jacksonville, FL 03/2018 - 12/2019 Trained new team members by relaying information on company procedures and safety requirements.
Coached team members in techniques necessary to complete job tasks. Worked different stations to provide optimal coverage and meet production goals. Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Hospital Pharmacist Appling HealthCare System - Baxley, GA 06/2006 - 07/2015 Dispensed and procured medicinal products and supplies used in hospital. Responded to queries regarding dosages, indications and drug availability. Handled stock and order supplies of medicines and drugs. Verified safety and accuracy of physician orders.
Stayed up-to-date on pharmacy regulations, treatments and developments in industry research.
EDUCATION
Ultimate Medical Academy - Clearwater - Clearwater, FL 09/2019 Associate of Science: Medical Billing And Coding
South University - Savannah, GA 06/2006
Doctorate of Pharmacy: Pharmacy
REFERENCES
Susie Harris - Tifton, GA
Marshall Black - Baxley, GA
Terri Westberry - Baxley, GA
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