Jamari Hopkins-Russell
Trotwood, Ohio 45426
***************@*****.***
Objective:
Dedicated and hardworking professional with extensive experience in customer service and team management. Seeking to leverage my skills and experience in a challenging new role.
Professional Experience:
Floor Manager
Wendy’s, Englewood, Ohio
February 2022 – May 2023
● Supervised daily operations of the restaurant, ensuring compliance with company standards.
● Managed a team of employees, providing training and support to enhance performance.
● Handled customer inquiries and complaints effectively, maintaining high levels of customer satisfaction.
● Implemented inventory control measures to minimize waste and optimize stock levels.
● Coordinated staff schedules to ensure adequate coverage during peak hours.
● Assisted in the development of promotional strategies to increase sales. Team Member
Avery Dennison Factory, Dayton, Ohio
May 2023 – September 2024
● Collaborated with team members to meet production goals efficiently.
● Operated machinery safely while adhering to all safety protocols.
● Conducted quality checks on products to ensure they met company standards.
● Maintained a clean and organized work environment to promote safety and efficiency.
Crew Member
McDonald’s
October 2022 – May 2024
● Provided exceptional customer service by taking orders accurately and efficiently.
● Prepared food items according to health and safety regulations.
● Assisted in training new crew members on operational procedures and customer service techniques.
● Participated in maintaining cleanliness throughout the restaurant, including dining areas and kitchens.
Skills:
● Excellent customer service skills
● Strong leadership abilities
● Effective communication skills
● Team-oriented mindset
● Time management proficiency
● Problem-solving capabilities
Education:
High School
References:
Available upon request.