Data Entry Customer Service
Resume:
Regina Archuleta
*******************@*****.***
Objective:
Professional employee, seeking to utilize skills with a company to meet and surpass their goals.
Key Skills:
Typing 50-55wpm
Data Entry at 10-12 sph
Detail- orientated
Critical Thinking
Customer Service Mindset
Result Driven
Multi-tasking ability
Employee development
Leadership
Word
Excel
Outlook
Microsoft Teams
Work Experience:
Transaction Processing Associate - Conduent, Mather, CA 8//2022 – Present
Process Department of Child Support Services correspondence
Entering financial posting information into database
Work in a team environment
Perform quality control checks and adhere to business standards.
Data Entry Associate - Fortuna BMC, Mather, CA 02/2022 – 08/2022
Entered financial posting information into database.
Worked in a team environment.
Performed quality control checks and adhered to business standards.
Verified identifiers provided by remitters to credit appropriate accounts.
Material Handler III - Volt Workforce Solutions, Elk Grove, CA 02/2018 – 08/2020
Received and unpacked incoming merchandise or materials.
Verified and entered materials into the database.
Maintained 72 hrs. turnaround time upon completion of product for client.
Verified phone unit status before processing.
Retrieved requested supplies for linesman.
Verified attendance.
Clerk Processor I - Goodwill Industries, Sacramento, CA 07/2016 – 01/2018
Stocked and presented merchandise for maximum salable items.
Cleaned, sorted, hung, and tagged merchandise.
Assessed each article as to qualify, style, type, and use.
Removed and deposited all acceptable items into trash or as-is containers.
Maintained a clean and orderly store processing area.
Priced salable items according to established pricing guide
Provided quality customer service in a timely and courteous manner.
Childcare Provider - Child Action, INC, Sacramento, CA 01/2010 – 05/2016
Nurtured and cared for children while parents’ work.
Assisted with homework.
Prepared nutritious meals daily.
Maintained personal hygiene for children.
Data Entry Specialist/CSR - Maximus, Folsom, CA 01/2015 – 09/2015
Researched required and updated veteran information using available resources.
Received inbound calls to provide medical appointments for Veterans.
Identify and escalate priority issues.
Document all calls according to standard operation procedures.
Floating Supervisor - Hewlett Packard, Rancho Cordova, CA 01/2011 – 09/2011
Verified attendance for temporary/permanent employees.
Reviewed employee billable timecards.
Filed time-off request forms for the employees and manager.
Managed accounts receivable transactions and correspondence for Medi-Cal providers
Accounts Payable Clerk - American Tire Distributors, Sacramento, CA 05/2009 – 12/2009
Responsible for preparing invoices to submit to vendors.
Handled all filing and other duties assigned.
Prepared and processed check payments to accounts for daily deposits.
Answered and directed phones calls to appropriate staff members as needed.
Education:
River City High School
High School Diploma
Leadership:
Successfully lead a team to meet and exceed company expectations.
Contact this candidate