Supply Chain Customer Service
Resume:
Rasheim Wright
Plantation, FL *****
**************@******.***
Retired Professional Basketball Player who is a responsible self-starter, goal-orientated and detail focused. Ability to work well with others, be flexible and technical. Experienced medical office, customer service and field work operations. Dedicated, driven and enthusiastic with strong communication and organizational skills. Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook). Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Supply Chain Coordinator
HCA Healthcare-Margate, FL
December 2023 to Present
a supply chain equipment coordinator plays a crucial role in overseeing the movement and distribution of equipment within a supply chain network. This includes coordinating the procurement, transportation, storage, and maintenance of equipment to meet production and distribution demands efficiently. Key responsibilities of a supply chain equipment coordinator may include: 1. Procurement: Sourcing and acquiring necessary equipment from suppliers while ensuring quality standards are met.
2. Inventory management: Monitoring and maintaining accurate records of equipment inventory levels to prevent stockouts or overstock situations.
3. Transportation logistics: Organizing the transportation of equipment between different locations, warehouses, or facilities to support operational needs. 4. Maintenance scheduling: Coordinating regular maintenance checks and repairs for equipment to minimize downtime and ensure optimal performance.
5. Compliance and safety: Ensuring that all equipment meets regulatory standards and safety requirements to prevent accidents or operational disruptions. 6. To effectively perform these duties, a supply chain equipment coordinator must possess strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. They should also have knowledge of supply chain management principles, logistics operations, and inventory control practices.
7. In terms of industry trends, advancements in technology such as IoT (Internet of Things) sensors and RFID (Radio Frequency Identification) tags are increasingly being used to track and monitor equipment in real-time, improving visibility and efficiency in supply chain operations. Implementation Analyst
Novasyte, LLC-San Diego, CA
November 2022 to December 2023
Responsible for collaboration of the cross-functional project team implementing of the Pyxis Supply Technologies. This involves extensive customer interaction and service. In addition, executed assigned deliverables from the implementation plan. These projects can typically range in scope from installing one expansion unit, to being part of a project team that may install over 100 units. Clearly communicates, thoroughly document, demonstrate a fundamental ability to overcome project task hurdles/timeline delays while performing basic device installations. Also provides customer training on the use and administration of Pyxis products. Performs the required tasks to ensure timely Go-Lives and customer satisfaction.
Senior Lead Technician
Pace Analytical Services LLC-Pompano Beach, FL
October 2021 to March 2023
Support and collaborate with Project Manager in scheduling of field calls to collect samples, evaluate, write, and submit data and reports for regulatory bodies and/or clients. Assist with data gathering, identifying & assessing hazardous collection for analysis for regulatory purposes.
Coordinate document requests, procedure changes, and other quality projects as needed. Train and mentor field technicians.
Executive Assistant
Orthopedic Centers of South-Plantation, FL
October 2020 to September 2021
Maintain patient accounts by obtaining, recording and updating current patient information Obtain revenue by recording and updating financial information, collecting patient charges Conduct patient intake, optimize patient satisfaction, provider time and treatment Utilize current databases, schedule patient appointments, review service delivery and service delays Contribute to team contributions to maintain operations and follow policies and procedures Via in office and remote
Perform comprehensive analysis of business financials and help the upper management team make informed investment decisions through regular forecasting reports Conduct routine audits and update internal databases with new financial information Assist senior management with preparing monthly reports for executive meetings, including consolidating financial data, performing budget to actual variance analysis, and outlining detailed charts Reduced business expenses by 18% by performing routine audits on operating costs and identifying opportunities to outsource new vendors and acquire new clients Analyzed financial operations for three client accounts valued at $25-$150k, including operating expenses, revenue cycle management, cash flow, and competitive analysis. Managed a variety of financial administration tasks, including filling in spreadsheets, posting journal entries to the SAP ledger system, gathering data, and developing charts Cooperated with the payroll department to track labor hours for over 455 employees Assisted senior analysts in preparing presentations, assessing budgets, and drafting reports Contributed toward savings of $700k by consolidating financial data ahead of leadership meetings, maintaining the accuracy of financial reports, and maintaining accurate databases to help forecast future financial performances.
Patient Transporter
Agiliti Health-Camden, NJ
February 2019 to October 2020
Patient transport, also delivered equipment to the needed area of the hospital. Front desk duties, cleaned patients rooms as an extra not part of the job description but I helped when needed COVID-19 Screener, Home Health Aide
Lincoln Healthcare-Conshohocken, PA
March 2020 to August 2020
Administering and interpreting the temperature of an individual utilizing tympanic and/or oral thermometers according to CDC guidance for personal protection Reporting cases of positive and negative responses according to established protocols while remaining cognizant of appropriate reporting requirements (State, Local and Federal) requirements established.
Document findings and results of the Medical Screening Provide various personal home health aide services in accordance with an established plan of care Provide transportation assistance to and from activities/doctor appointments. Field Technician
Progressive Pipeline Management-Wenonah, NJ
August 2018 to March 2019
• Monitor pipeline conditions and recognize flow restrictions in systems
• Perform routine and emergency startup/shutdown of field equipment as required
• Obtain gas and liquid analysis for testing procedures
• Document operational activities to include computer work, word processing, spreadsheets, work orders
• Responsible quality assurance, meeting the performance and training requirements
• Transporting company 24ft box trucks with trailers and other large equipment from New Jersey to Pennsylvania.
Education
Bachelor in Communications
Harris University - Miami, FL
August 2018 to June 2021
Associates in Criminal Justice
Gloucester County College - Sewell, NJ
January 2000 to December 2002
Health and Physical Education - Washington, DC
High school diploma or GED
Skills
• Professional Basketball Player who is a responsible self-starter, goal-orientated and detail focused. Ability to work well with others, be flexible and technical. Experienced medical office, customer service and field work operations. Dedicated, driven and enthusiastic with strong communication and organizational skills. Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook). (10+ years)
• Driving
• Front desk
• Medical receptionist (3 years)
• Leadership
• Computer skills
• Administrative experience
• Construction
• Laboratory experience
• Management
• Assembly
• Hand tools
• Landscaping
• Maintenance
• Supervising experience
• Documentation review
• Customer service
• Supervising experience
• Commercial driving
• Logistics
• Transportation (10+ years)
• Sales Pipeline
• Medical Records
• iOS
• Mac OS
• Outbound sales
• Data collection
• Analysis skills
• Social media management
• Communication skills
• Hospitality
• Guest services
• Box Truck
• Computer Networking
• Service Technician Experience
• Android
• Hospital Experience
• Field Service
• Microsoft Windows
• Technical Support
• LAN
• Word Processing
• Operating Systems
• Customer support (6 years)
• Clerical experience
• Sales administration (6 years)
• Business Operations (6 years)
• Typing
• Network Support
• Research
• NetSuite
• Software troubleshooting
• Help desk
• Marketing
• System Administration
• Active Directory
• Medical terminology
• Quality control
• Telemarketing
• Pricing
• Google AdWords
• Power tools
• Social media marketing
• Photography
• Human resources
• Journalism
• Preschool experience
• SharePoint
• Smartsheet
• Budgeting
• Financial management
• Telephony
• Personal assistant experience
• Manufacturing
• QuickBooks
• Market research
• Adobe Creative Suite
• B2B sales
• HubSpot
• Talent acquisition
• Outside sales
• Filing
• Product development
• Contractor management
• Payroll
• Adobe InDesign
• Adobe Acrobat
• Adobe Photoshop
• Salesforce
• Office manager experience
• Sports marketing
• Remote Access Software
• Troubleshooting
• Digital Marketing
• Operations management
• Computer hardware
• SQL
• VMWare
• UNIX
• Cloud infrastructure
• PowerShell
• Linux
• AI
• Microsoft Windows Server
• Network Administration
• VPN
• Ability to interpret date Attention to detail Attention to the big picture Ability to apply rules to real- life facts Risk assessment capabilities Strong Communication skills (8 years)
• EHR systems
• Sourcing
• Lead generation
• Google Docs
• Google Ads
• Data management
• Build automation
• Python
• Contract negotiation
• Fair Housing regulations
• SASS
• Fraud
• Academic advising
• VoIP
• Network Firewalls
• User Interface (UI)
• Java
• TCP/IP
• Front desk
• Customer service
• Medical terminology
• EMR systems
• Medical records
• Sales
• Heavy lifting
• Google Docs
• Live chat
• HIPAA
• Personal assistant experience
• Office management
• Retail sales
• Hospital experience
• Supervising experience
• CRM software
• Photography
• Marketing
• Public relations
• Remote access software
• Microsoft Access
• iOS
• Computer hardware
• Mac OS
• Social media management
• Childcare
Certifications and Licenses
Driver's License
flagger
Present
flagger certification
Assessments
Basic maintenance and repair — Proficient
November 2022
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Proficient
Project timeline management — Proficient
October 2023
Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient
Customer service — Proficient
July 2022
Identifying and resolving common customer issues
Full results: Proficient
Data entry: Attention to detail — Proficient
October 2023
Maintaining data integrity by detecting errors
Full results: Proficient
Customer focus & orientation — Proficient
July 2022
Responding to customer situations with sensitivity Full results: Proficient
Attention to detail — Proficient
October 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Marketing — Proficient
January 2023
Understanding a target audience and how to best communicate with them Full results: Proficient
Social media — Proficient
January 2023
Knowledge of social media techniques and analytics interpretation Full results: Proficient
Medical terminology — Proficient
January 2024
Understanding and using medical terminology
Full results: Proficient
Work style: Reliability — Proficient
October 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Sales fit — Proficient
November 2022
Measures the traits that are important for success in sales positions Full results: Proficient
Home health aide skills — Proficient
April 2020
Providing care to patients in a home setting
Full results: Proficient
Management & leadership skills: Impact & influence — Completed March 2023
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Completed
Administrative assistant/receptionist — Proficient September 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Social media — Completed
March 2023
Knowledge of popular social media platforms, features, and functions Full results: Completed
Mechanical knowledge — Proficient
November 2021
Understanding and applying mechanical concepts and processes Full results: Proficient
Medical receptionist skills — Proficient
January 2023
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Technical support — Proficient
January 2024
Performing software, hardware, and network operations Full results: Proficient
Analyzing data — Completed
March 2023
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Completed
Sales skills — Proficient
October 2022
Influencing and negotiating with customers
Full results: Proficient
Office manager — Completed
October 2023
Scheduling and budgeting
Full results: Completed
Filing & organization — Completed
November 2022
Arranging and managing information or materials using a set of rules Full results: Completed
Recruiting — Proficient
July 2022
Managing the candidate sourcing and selection process Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient January 2023
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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