Professional Summary
• Gathering requirements and identifying requirement gaps.
• Involving in design and application development.
• Task distribution to team and conducting code reviews.
• Experience in Implementation cycle of Pega PRPC applications including development, testing, troubleshooting, bug tracking and fixing.
• Having experience in presenting constructed portals, harness and navigation rules.
• Expertise on Integration (MQ, SQL, File, Email) with PRPC.
• Implemented integration between Pega application and External system by using Robotic desktop automation.
• Involved in purge and truncate cache tables to improve performance using SQL Developer tool.
• Worked on Rest connectors to archive the old work items into other client storage systems.
• Support the client on estimations and manage expectations.
• Manage client delight and build a strong client relationship.
• Provide guidance and support to the client’s internal teams such as the UAT team, business analysts and stakeholders.
• Participate in meetings related to project management (with the client) and related to technical deliveries.
• Deploy minor/major releases.
• Manage onsite incidents.
• Handled a 10-member team as a Technical Lead.
• Executed projects Successfully from International Location (USA). Tools and Technologies
• Pega PRPC 5.x/6.x/8.x • Pega Decisioning
• Pega Robotics(RDA) • SI Framework
• Oracle 9i /10g • XML / HTML
• Javascript • Tomcat Server
• PostgreSQL • PLM Framework
Certifications and Awards
• Pega Certified Senior System Architect(CSSA)
• Pega Certified System Architect (CSA)
• Pega Certified Decisioning Consultant (PCDC)
• Pega Certified Marketing Consultant (PCMC)
• Personal Excellence Awards for high productivity and high code quality
• Got Virtusa Dream Team Award for 2017
• Got Stellar Award for good code quality and in time deliverables Venkata
Ravikumar Tata
Contact
Cell: 480-***-****
Email: *************@*****.***
Objective
PEGA Developer with 14 years of
experience in PEGA PRPC.
Experienced in executing
projects using Agile/Scrum
methodologies, has worked on
multiple business-domains
including Banking, Financial
Services, Telecommunications
and Health Care. An effective
team player who continuously
seeks opportunities to master
new domains and technologies.
Education
Bachelor of Technology in
Computer Science, 2008
Work Experience
Centene New Business PLM Support (Jul 2021 – Till Date) Cenprov is the system that allows the health plan to submit Contract Management Requests, Enrollment requests, Roster requests, Enrollment requests and Data Maintenance updates for Providers and/or Practitioners.
• Gathering requirements from BA and identifying requirement gaps.
• Participating in design discussions with the Architect.
• Ensure to follow PEGA guardrails to develop the user stories and complete in time by following scrum model.
• Ownership of API services and integration User stories development and deployment.
• Participated in daily Scrum, Design sync up calls and QA Defect Triage calls. Verizon Wireless NBA (Sep 16th 2019 – Jun 2021)
Verizon Wireless is a leading American telecommunications company which offers wireless products and services. It is the second largest wireless telecom provider in the United States. It offers certain applications and services that are exclusive to its subscribers. Verizon is a global leader delivering innovative communications and technology solutions that improve the way our customers live, work and play.
• Developing Next Best Action strategies.
• Creating propositions based on taxonomy & business rules.
• Configuring and monitoring adaptive models
• Involved in execution of CDH components such as A/B testing, Simulation testing, performance reports and monitoring.
• Involved in recommending decisioning algorithms which balance customer needs with business objectives.
• Involved in monitoring performance of each proposition w.r.t BAU and the Challenger ADM models and recommending the improvement areas.
• Responsible for presenting ADM performance Analysis to client on weekly meeting.
• Involved in discussions with business analysts for requirement clarifications.
• Understand and translate requirements into design. Flagship CA - Customer Servicing (Mar 2019 – Sep 15th 2019) Flagship PEGA program is designed to implement a robust and scalable sales automation platform to create a best-in- class experience for its Sales Reps, Managers and Dealers. Besides simplifying loan servicing by improving customer servicing, collections, repossession and remarketing..
• Ownership of Robotics User stories development and deployment.
• Participated in daily Scrum, sync up calls and QA Defect Triage Calls. BNYM - CIA – Banking (Apr 2014 – 2019 Feb)
BNY Mellon’s CIA (Customer Inquiry Application) is a system that processes payment related inquiries, exceptions and requests by BNY Mellon’s customers all over the world. STP (Straight through processing) capabilities have been enhanced over the years to make CIA an efficient and a reliable system. CIA system is still however dependent on manual interventions in many cases because of the limitations that come with the various messaging formats and various financial regulations.
• Analyzing business requirements and giving respective tasks to team.
• Support of existing functionality to ensure business continuity.
• Product deployment & tracking it to production.
• Code reviews and repair legacy code.
STANDARD AND POORS - CRA - Financial Services (Nov 2010 to Mar 2014) Standard & Poor’s (S&P) is a US based financial services company. ‘Criteria Process Management ‘ organizes and supports the execution of annual review of Criteria as stipulated by EU, ensuring that Criteria reviews completed on a timely schedule and that reviews are evenly spread out across the year and across the committee membership.
• Develop workflows using PRPC.
• Participated in daily sync up calls, QA Defect Triage Calls.
• Proficient knowledge on defect fixing and de-bugging using tracer, clipboard, Rules Inspector.