Data Entry Customer Service

Tera Hansen

509-***-**** *******@*****.*** linkedin.com/in/tera-hansen-9484661a6/

Experienced administrative professional with over a decade of providing exceptional office support. Proven track record of achieving results in fast-paced environments. Seeking to leverage skills in data entry, scheduling, and customer service to contribute to the organization’s overall mission.

Skills

Excellent Communication (Oral & Written)

Time Management

Relationship Building

Attention to Detail

Problem-Solving

Teamwork

Proficient in Microsoft Office (Word, Excel, Outlook)

Data Entry

Confidentiality Management

Multitasking & Prioritization

Document Management

Video Conferencing

Event Planning

Travel Coordination

Experience

Administrative Assistant – Abadan Reprographics 08/2016 – Jun 2024

Successfully manage a wide range of office responsibilities including incoming calls, meetings, travel, appointments, Calendar Management and emails.

Maintain office supplies, organize filing systems, and manage data.

Demonstrate ability to multitask in a fast-paced environment while maintaining accuracy and efficiency.

Prepare agendas, take meeting minutes, and ensure follow-up on action items.

Proficient in Microsoft Office, Excel, and Outlook.

Serve as a point of contact between executives and other departments, clients, and stakeholders.

Support overall office operations, including setting up meetings, ordering supplies, and maintaining a productive work environment.

Book and organize travel (flights, hotels, car rentals, etc.).

Handle confidential information with discretion and maintain confidentiality.

Organize and prioritize tasks for the executive to align with business objectives.

Establish and maintain effective working relationships with co-workers and supervisors.

Build and maintain relationships with key stakeholders, including clients, partners, and board members.

Provide general support to visitors, ensuring a welcoming and professional environment.

Customer Service Representative – Coinstar 09/2010 – 05/2016

Handle customer inquiries, complaints, and concerns promptly and professionally.

Develop strong relationships with customers by providing personalized service.

Adhere to company procedures and policies to ensure customer satisfaction.

Assist customers with product and service inquiries.

Demonstrate strong problem-solving skills and attention to detail.

Manage multiple projects simultaneously, ensuring timely completion.

High school – Kennewick High school

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