Human Resources Administrative Assistant
Resume:
SUMMARY
SKILLS
EXPERIENCE
EDUCATION AND
TRAINING
TANYA
MALLORY
********@*****.***
Dedicated and driven Senior Administrative Assistant bringing top strengths in balancing multiple responsibilities, communication and organizing workflows gained during 15+ years in field. Adept at producing reports and letters, routing packages and updating tracking documents. Customer-focused and results-oriented.
• Sensitive material handling
• Scheduling and calendar management
• Employee training and development
• Issue response and resolution
• Data entry documentation
• Back office operations
PRINCIPAL ADMINISTRATIVE ASSOCIATE 1 10/2015 to Current Human Resources Administration - New York, NY
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
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Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
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Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
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ELIGIBILITY SPECIALIST II(2) 08/2006 to 09/2015
Human Resources Administration - New York, NY
Inputted all communication with applicants into computer system to facilitate future clarification and knowledgeable support.
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Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for economic assistance.
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Conversed with people from different cultures daily, providing high level of respect and patience with each interaction.
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Reviewed criteria for different aid programs to determine eligibility for various applicants.
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CLERICAL ASSOCIATE II 01/1999 to 08/2006
Human Resources Administration - New York, NY
Answered daily phone calls to direct inquiries, answer customer questions and schedule appointments.
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Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
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Assisted team members with special projects by coordinating records and resources to meet expected requirements.
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MLK JR HIGH SCHOOL - New York, NY
High School Diploma
06/1993
College Of New Rochelle, The - New Rochelle, NY
Associate of Arts
05/2003
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