Real Estate Washington Dc
Resume:
CAROLYN WADDY
SKILLS
• Tenant relations
• Property Inspections
• Fair Housing Regulations
• Rent collection
INSTITUTE OF REAL ESTATE
MANAGEMENT
Member
Accomplished Assistant Housing Manager at USRealty, adept in tenant relations and proficient in Fair Housing Regulations. Leveraged expertise to enhance tenant satisfaction and compliance, achieving optimal property utilization. Skilled in property inspections and rent collection, consistently ensuring adherence to safety protocols and regulatory standards. Demonstrated ability to train staff and resolve conflicts, promoting a positive living environment.
WORK HISTORY
September 2023 - June 2025
Assistant Housing Manager USRealty, Washington DC
Determine applicant eligibility for the Public Housing Program Calculates rent in accordance with the Code of Federal Regulations. Volume 24, Part 960-Admission To and Occupancy of Public Housing also interfacing with several programs including GWUL and DCHA The APP Folio software Calculates rental amounts and produces recertification packages.
Monitors authorities use of Public Housing Subsidy to pro.ote maximum utililization (vacancy monitoring and optimization Takes action to either rectify compliance violations by information dissemination or recommending legal action
Resolves issues and questions with internal and external client Evaluate tenant leases to insure compliance
April 1997 - September 2021
Network Fios Technician Verizon Enterprise, Silver Spring, MD February 1991 - November 1997
Property Housing Manager Department of Housing, Washington DC Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
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Trained new technicians on standard operating procedures, ensuring consistency across the team.
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Performed troubleshooting and diagnosis on malfunctioning equipment.
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Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
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Improved tenant satisfaction by addressing concerns promptly and implementing effective solutions.
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Trained new staff members on policies and procedures, ensuring consistency in service delivery across the team.
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Negotiated contracts with vendors, securing favorable terms while maintaining quality service provision.
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Facilitated conflict resolution between tenants, promoting a positive living environment for all residents.
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CONTACT
Upper Marlboro, MD 20772
********@*****.***
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EDUCATION
June 1974
BA Sociology
Knoxville College, Knoxville, TN
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