Operations Manager Be A

OBJECTIVE:

To join a progressive, ambitious organization where my engineering/maintenance skills will be a valuable asset.

WORK EXPERIENCE:

Operations Manager 04/2017-08/2024

Maximo Marina, St. Petersburg, FL

Responsible for the safe mooring of vessels and general operation of the docks, by facilitating and assisting with the arrival and departure of boats, maintaining a safe and clean environment throughout the harbor and marina facilities, and acting as the initial liaison between customers and the marina management team

Oversees the day-to-day operations of a marina

Perform morning and afternoon dock checks, as well as periodic walks through docks, common areas, tenant and boaters lounge perimeters, parking lots and street side curbs for debris

Safely secure boats to dock using proper dock lines and fenders

Assist with refueling vessels

Assist with securing company property

Move boats from the launch area to the staging dock or wet slips

Provide routine maintenance such as basic cleaning of all restrooms, showers, and lounges throughout the day, maintaining clean docks, walkways, ramp ways, grounds, equipment, and other designated areas, weeding, performing morning and evening daily trash removal and disposal, and organizing between assisting customers

Perform marina safety inspections and immediately reporting any issues to management, including but not limited to, inspecting the contents or surrounding base of dock boxes for contaminants that may reach our harbor waters, inspecting docked vessels such as dock lines, electrical cords, cable connections, and fenders, and notifying appropriate parties if fuel is smelled or observed

Review the daily and weekly dock work lists and ensure all duties are completed accordingly

Assist customers with general boating needs, including safely docking and getting in and out of their boat, and helping with carts, coolers, fishing equipment, or other items as needed

Maintenance 01/2014-04/2017

Asbury Arms Condominium Association, St. Petersburg, FL

Maintenance and Repairs to Common Elements

Maintain and Clean Community Swimming Pool

Power Washing including Buildings, Walkways and Common Areas

Smoke Detector Replacement

Landscaping

Lead HVAC Commercial Installer and Service Technician 05/2007-12/2012

HVAC Commercial Installer 01/2005-01/2006

Krause, Clearwater, FL

Size all new or replacement HVAC systems, including ducting

Estimate costs for installation, remodel/replacement of systems

Install HVAC systems and ducting. This includes new installation and remodel/replacement of existing systems

Work along side the construction crew on all installations/remodels, and work within the construction schedules agreed upon

As needed, performed the following:

oDrive to off campus locations to repair/install HVAC systems

oInspect and operate air conditioning units and machinery to determine that all are functioning properly

oMaintain and repair HVAC systems

oRead thermometers and gauges; records readings

oMake adjustments to thermostatic controls and blowers

oLubricate and/or service compressors, motors, and other moving parts of HVAC equipment as needed

oInsure, according to available resources, that all campus learning, working and living environments are suitable for their designed purposes to the extent that HVAC equipment is required to provide that suitability

oAssist the HVAC preventive maintenance program as needed

oKeep supervisor informed of significant events and circumstances related to technician’s responsibilities

oAlso ensure that all communication with members of management and co-workers are accurate and to the point as it relates to the business at hand

oResponsible for the accurate and timely completion of paperwork

oPerform each day’s tasks according to the work-order system as dispatched by the Facilities Services Dispatch Office

oProvide maximum customer service, accurate communication, and extreme courtesy to all customers

Maintenance Engineer

Holiday Inn, Fort Myers, FL 02/2006-05/2007

Managed a team of 4 full and part time employees

Managed all departmental operating expenses to budget

Wrote and managed capital expense budget for the asset

Assisted all departments with customer service delivery and quality assurance

Assisted with award winning renovation (2007, IHG)

Worked with other department managers to ensure guest satisfaction was a primary priority.

Respond to all guest’s requests in a timely and efficient manner

Respond or perform duties of a groundskeeper

Complete work order requests in a timely manner

Maintain all mechanical areas in an orderly and clean condition

Inspect public areas daily for any issues

After hours on-call availability if an issue arises, including weekends

Pool and Spa Chemical testing

Provided maintenance repairs to guestrooms, public areas and administrative offices

Repairs including plumbing, electrical, heating, cooling, ventilation, furnishings and fixtures, painting, wall cover repairs, light carpentry, door and window repairs

Maintain the Rooms Preventative Maintenance Program and consistently keep updated records on file

EMT

Rural Metro, Cleveland, OH 01/2004-01/2005

Provide advanced levels of care for medical emergencies and trauma

EDUCATION:

Mentor High School - Mentor, Ohio: Graduated 1994

Cleveland Clinic Paramedic School - Cleveland, Ohio: 01/2004-10/2004

REFERENCES: AVAILABLE UPON REQUEST

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