Customer Service Team Member

*** - *** - ****

***********@*****.***

C O N T A C T W O R K E X P E R I E N C E

S K I L L S

Enthusiastic

Exceptional customer

service skills

Helpful

High attention to detail

Innovative and efficient

Organized

Passionate

Risk management

Strong cash handling

experience

Task management

Timely, respectful and

reliable

E D U C A T I O N

Pre - Law

Texas State University

2022 - Ongoing

D R I X H E N D E R S O N

Team Member

Popeyes Lousiana Kitchen, 2021 - 2022

Maintained high standards of customer service during high-volume, fast-paced operations

Communicated clearly and positively with coworkers and management Mastered computer system for order taking

Private Nanny

2018 - 2021

Organized creative and educational activities based on age. Completed housework and meal preparation as needed. Contributed to a safe, caring, nurturing, and stimulating environment to help the children thrive and develop.

Lifeguard

Kalahari Resorts & Conventions, 2022

Responded to emergencies and rescued swimmers in danger of drowning. Explained and enforced rules, regulations, and policies to ensure the safety of patrons. Maintained constant awareness of health and safety procedures Floor Attendant

Pinballz Arcade, 2022

Assisted in all arcade and attraction operations.

Performed minor machine maintenance, repairs, and troubleshooting as needed. Communicated in friendly and effective ways with customers and other employees. Bartender / Server

The Vault, 2022 - 2023

Served food and drinks to customers in a timely manner. Prepared alcoholic or non-alcoholic beverages for bar and patrons. Assisted in inventory taking on a weekly basis.

Shift Manager, Overnight

7/11, 2023

Ensured the safety and security of both employees and customers during the overnight hours

Provided excellent customer service during the overnight hours, addressing customer inquiries, handling transactions, and resolving any issues that may arise Team Member

Victoria Secret, 2023

Engage with customers, address inquiries, and ensure overall satisfaction Proactively promoting products, understanding customer needs, and achieving sales targets

Arranged displays, organized product layouts, and ensured that the store's visual presentation aligned with the brand's image.

Medical Health Technician

Austin Oaks Hospital, 2024 - Current

Conduct rounds, monitor patients, update patient diets and precautions, lead groups, and stay with patients throughout the day. Handle restraint situations if necessary, and document patient belongings upon admission.

Create and manage patient charts, file papers, and maintain inventory records. Update schematics in Excel.

Assist in training new trainees. Work across all units, including both children and adults. V O L U N T E E R I N G

Salvation Army

Food Pantry, Round Rock

San Marcos Rehabilitation

Center and Health Care

Office of Disability Services

C E R T I F I C A T I O N S

CPR Certification (exp 2024)

TABC (exp 2024)

CPR Certification (exp 2025)

Handle With Care

Certification (exp 2025)

C L U B S & O R G S

HHC (Hip Hop Congress)

Creative Writing Club

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