Customer Service Personal Assistant
Resume:
Elizabeth Ferioli
Lincoln, RI *2865
**********@*****.***
Professional Objective: To obtain a challenging career that will broaden my knowledge.
• Enthusiastic, creative, willing to assume challenging work assignments
• Extensive computer and leadership skills
• Nineteen years experience in customer service, extensive leadership skills
• Personable, articulate; always professional in appearance and manner
Work Experience
Oct2014-2015
Personal Assistant Malibu, CA
Completed everyday tasks.
Such as getting her ready daily. Cleaning her house, making her meals and driving her around.
April2011-March2014 Seasonally TaDa Catering on Warped Tour, Coachella & Uproar Los Angeles, CA
FOH Server
·Traveled to a new location everyday to set up the catering line buffet style
·Served 3 meals a day for 700 people on tour for up to eight weeks at a time.
·Completely set up the kitchen and FOH in random locations throughout the U.S & Canada
November2010-Current Seasonally Mt. Snow, West Dover, VT
FOH Manager
·Trained each front of the house employee for the season at Harrimans Restaurant
·Redesigned interior of restaurant and help create and design menu at Walt’s Pub
·Opened & closed restaurants daily, scheduled staff, maintained payroll, planned private events
April2010-October2010 Waterfront Grille New Bedford, MA
FOH Manager
·Monitored daily activity of restaurant and staff to ensure maximum performance
·Directed general management operations, monitoring food quality and staffing requirements, to ensure a positive dining experience for every guest
·Planned and managed sufficient remodeling projects to enhance the ambiance of the facility
May2009-May2010 Kohl’s Warwick, RI
Loss Prevention Officer
·Monitored daily, monthly, and quarterly reports of store operations throughout the district
·Conducted operational audits, store inventory, and physical security inspections.
·Monitored associates and customers traffic within store in order to make apprehensions.
July2009-March2010 Two Forty Two Providence, RI
Server/Bartender
Served up to 8 tables at a time, filled in shifts on the bar.
Key holder, filled in supervisory roles, trained nine employees as servers/busboys/food runner.
October2009-March2010 Roberto Jewelers Providence, RI
Supervisor
·Had full control of store operations, store financials, and the store’s retail sales.
·Effectively merchandised product, maintained store appearance and managed profitable levels of inventory.
·Opened and closed the store premises.
August2004-May2009 Chelos Hometown Bar & Grille Providence, RI
Server
·Trained 30 employees in specific responsibilities related to job functions.
·Performed assessment to determine employee understanding of job responsibilities and provided constructive feedback.
·Acted as a liaison between management and employees to offer suggestions about changes that need to be made.
Education
Johnson & Wales University Providence, RI
Bachelor of Science, Retail Marketing and Management Received, May/2008
Associate of Science, Fashion Merchandising Received, May/2006
Dean’s List, GPA 3.4
Volunteer at Oak Hill Nursing home 2007-2017
Girl Scouts Gold Award 2003
References Available Upon Request
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