Customer Service Lane Server
Resume:
Jorge Ramos
Bronx, NY *****
**************@*****.***
A highly motivated individual seeking to obtain a challenging position serving its clientele needs. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Lane Server
Bowlero Corp - Manhattan, NY
December 2023 to Present
• Take, deliver, and close out food and beverage orders
• Learn our menu, promotions, and specialsand relay them to our guests
• Check back with guestsroutinely
• Assistguestswith all questions, requests, and issue resolution
• Help keep the center clean
• Set up, stock, and organizeyour assigned work area
• Recommend/upsellthe center experience
Waiter Am
RIU Plaza New York Times Square - Manhattan, NY
September 2023 to Present
Welcoming and seating guests, taking guest orders, communicating them effectively to the kitchen and in addition, memorizing the menu and offering recommendations to upsell appetizers, desserts, or drinks. Server/Bartender
Miller's Ale House - Allentown, PA
December 2021 to July 2023
• Deliver a legendary customer service experience through consistent product delivery, fast and friendly service
• Meet customer needs through menu and product knowledge, answer any questions, and/or make recommendations.
• Work closely with management, kitchen, bar, host and wait staff to execute customer satisfaction.
• Perform cash and credit transaction. Clean and prepare tables for arriving customers. Server
Buffalo Wild Wings - Bronx, NY
January 2018 to April 2020
• Presented menus to patrons and answered questions about the menu items.
• Cleaned all work areas, equipment, utensils, dishes, and silver ware. Ensured stored appropriately according to state law.
• Served food and beverages to patrons
• Operate POS terminals to input customer orders and Perform Credit card/Cash transactions Server
Spirit Cruises - New York, NY
January 2017 to December 2018
NY
Spirit Cruises
• Greet guest and serve food beverages in a timely fashion
• Maintain the cleanliness and safety of all common areas and service stations
• Set up and break down dining room and service stations
• Accurately collect payment from quest for on board purchases
• Provide information to quest including menu descriptions, order od service, entertainment options, cruise route and points of interest
Server
AppleBees - Bronx, NY
January 2015 to December 2016
Bronx, NY
• Deliver friendly customer service experience through consistent recommendations/knowledge of menu recommendations.
• Work closely with management, kitchen, bartender, host and wait staff to execute customer satisfaction.
• Perform Cash and credit card transactions accurately
• Handled a high volume of customers regularly
• Served food
• Kept the restaurant clean and sanitary
• Set up payments by POS
Stock Associate
Forever 21 - Danbury, CT
January 2014 to December 2015
• Contribute to a positive employee relations through effective communications, teamwork and partnership with Co-worker and the management team.
• Organize and maintain the stock room with store manager
• Manage and process in bound delivers in a timely manner, monster to prioritize the daily work load
• Assisting with floor moves and merchandising
• Comply with safety and loss prevention policies
Education
High school diploma
Bronx Regional High School - Bronx, NY
January 2006 to January 2009
Skills
• PUNCTUAL
• Excellent memory
• Able to multitask under chaotic situations
• Maintain high standards of cleanliness
• Stamina to handle long, busy periods of work
• Punctual and dependable
• Detailed-oriented and organized
• Ability to work independently or with a team
• POS
• Serving Experience
• Host/Hostess
• Cash Handling
• Teaching
• Restaurant Experience
• Bartending
• Loss Prevention
• Food service
• Catering
• Food Safety
• Busser
• Retail Sales
Certifications and Licenses
Food Handler Certification
Driver's License
Contact this candidate