Human Resources Business Development

Scott Newland ************@*****.*** www.linkedin.com/in/scottnewland/

Calgary, AB T2C 3K6 250-***-****

An insightful, practical, and strategic Human Resources (HR) executive that is current on industry best practices and efficient processes that streamline operations. A coordinated change mentor and energetic international recruiter. An expert communicator and fluid problem-solver, with public and private sector track records in developing great talent. SKILLS & STRENGTHS

• Dynamic Relations Leader

• Tactical Manager & Implementation Supervisor

• Adaptable & Flexible Negotiator

• Creative & Innovative Compensation Packager

• Conflict Resolution Master

• Global Recruitment Strategist

• Performance Optimization Specialist

• Meticulous HR Analyst

• Advanced Interpersonal Skills & Targeted Staff Support Guru

• Advisor on current Employment Standards, Guidelines, Labour Laws, etc.

• Employee Retention Solutions in both Unionized & Non-Unionized Arenas

• Knowledge Source on Employee Assistance Plans (EAPs) & Work-Life Balance Methods WORK EXPERIENCE

Business Owner Eternal Flame Human Solutions Calgary, AB 2020 – 2024

• Service and maintenance of heating systems in commercial properties together with residential homes

• Provide technical documents, explanations, and solutions to both customers and employees in different settings

• Troubleshoot complex issues, deliver competitive wages, and retain key staff via positive company event plans

• Create virtual review options as well as lead video conferencing with multiple members from diverse cultures

• Mastery of flexible orientation approaches, new performance management metrics, and succession planning

• Gather feedback around satisfaction levels and apply findings to employee training and business development Human Resources Manager Crowsnest Medical Clinic Blairmore, AB 2018 – 2020

• Implemented benefits and compensation packages that were accurate, targeted, and very market competitive

• Leadership in payroll systems, monthly on-track assessments, and semi-annual performance evaluations

• Researched and provided training in professional development across 4 primary care teams for Alberta Health

• Issued records of employment, processed payroll submissions, plus applied garnishments as legally required

• Directed employee orientations, improved existing staff relations, and decreased conflict with resolution tools

• Reviewed safety procedures and ensured they met company principles plus provincial health requirements also

• Evaluated existing policies and updated them with new protocols wherever necessary or recommended ADDITIONAL EMPLOYMENT HISTORY

Recruitment / Retention Specialist (E-4 rank) Army National Guard across USA 8 years HR Manager Calgary Alternative Support Services Calgary, AB 5 years HR & Payroll Advisor Consultant (self-employed) America & Canada 2 years EDUCATION & TRAINING

Bachelor of Arts degree in Human Resources University of South Florida Tampa, FL Bachelor of Arts degree in Communications Wilfrid Laurier University Waterloo, ON VOLUNTEERING EXPERIENCE

Editorial Committee volunteer Human Resources Institute of Alberta (HRIA) Calgary, AB 1 year Events Committee planner Human Resources Association of Calgary (HRAC) Calgary, AB 1 year

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