LVN Active Student

Location:

Posted:

October 16, 2024

Teresa Ruiz

469-***-**** ************@*****.***

Core Strengths

·Strong organizational skills

·Professional and courteous demeanor

·Multi-tasking

·Microsoft Office Suite

·Documentation

Experience

CUSTOMER SERVICE SPECIALIST ANYWHERE REAL ESTATE, IRVING, TX FEBRUARY 2021 – MARCH 2023

·Receive incoming calls from customers to provide information on how the program works.

·Meet and exceed team metrics and performance.

·Make outbound calls to follow up with leads distributed to the team.

·Obtain customer’s personal information to register for the program.

·Obtain customer’s complaints in order to escalate to the appropriate team.

INBOUND SALES AGENT HOILDAY INN CLUB VACATIONS, PANTEGO, TX JANUARY 2020 – JANUARY 2021

·Receive incoming calls from Holiday Inn Reservations Team.

·Explain vacation package promotion offer for members and/or guests.

·Obtain member’s personal information to process payment for vacation package.

NURSING ASSISTANT BSW INSTITUTE FOR REHABILITATION, DALLAS, TX OCTOBER 2019 – JANUARY 2020

·Competent in application of urinary bedside drainage bags and keep records of the patient’s intake/output during shift.

·Report information to the nurse.

·Weigh patients and transport patients to and from therapy.

·Answer all call lights promptly.

·Properly transfer patients from one surface to another including manual and mechanical lifts.

REAL ESTATE COORDINATOR CARTUS, IRVING, TX FEBRUARY 2016 - SEPTEMBER 20, 2019

·Receive incoming calls from USAA members to enroll in USAA Real Estate Rewards Network.

·Perform outbound calls to members to complete enrollment.

·Ensure proper handling of files for each member.

·Warm transfers to USAA mortgage when cross selling.

·Follow up with real estate brokers on behalf of members.

NRCMA BAYLOR SCOTT & WHITE, GRAND PRAIRIE, TX MAY 2014 - JANUARY 2016

·Take vitals and record information in patient’s EMR.

·Replenish supplies in examination rooms.

·Perform various labs, administer injections, and perform EKG’s.

·Promptly respond to patient’s concerns via phone and EMR.