Data Entry Administrative Assistant

Shayla Rodgers

Administrative Assistant

302-***-**** **************@*****.*** 82 Franklin Dr. Middletown, DE 19709

Objective

Individual with sound knowledge of modern office practices and ability to maintain accuracy when dealing with high volume repetitive tasks. Interested in a Senior Level Administrative role in a dynamic and challenging work environment to ensure smooth, efficient, and productive office operations. Bringing 10+ years administrative experience and 2 years of payroll services experience along with Human Resource Functions.

Skills & Abilities

Strong Organizational Skills and adapts well at multi-tasking numerous job duties

Exceptional interpersonal and communication skills

Respectfulness regarding sensitive and confidential information and personal circumstances

Interacting easily with people of diverse backgrounds, cultures, and professional backgrounds

Budgeting and Bookkeeping & Payroll

Record keeping & Scheduling

Deferred Comp Procedures

Google Suite

Technology Savvy

Problem Solving

Strong Conceptual thinking skills, creativity, and flexibility

Strong analytical, attention to detail, organizational and core project management skills

Strong Customer Service Skills

Ability to work independently, while functioning as a team player

Microsoft Office: (Excel, Word, PowerPoint, Publisher, Access, and Outlook)

Computer Skills (Typing 60+ wpm)

Frontline Management Skills/Supervisory

Travel Arrangements/Lodging

Office Management/Calendar Management

Experience

Odessa High School, Guidance Secretary 2023-2024

Guidance office, Townsend de

oAdministrative Tasks

oScheduling appts and hall passes for counselors and students

oUpdate Student Records (Grade Changes, parchments, NCAA for student athletes, credit recovery

oAP Exam Payments and Receipts

oDiploma Ordering

oDropouts

oCUM Files, Report Cards, and Transcript requests

oNew Student Orientation with Counselors and Student Ambassadors

oSet up College Visits, post in Schoology for Students (Juniors and Seniors) Send Hall passes on the day of

oResetting Home Access Center passwords for student and parents

State of Delaware, Admin Specialist III 2022-2023

oReported to Senior the Level Management

oCreated official agency word processing documents (Minutes); create and maintain agency databases, create, and maintain spreadsheets, create original presentations

oServed as a liaison with the public, clients, agency staff and others to exchange information and explain agency services, laws, regulations, policies, and procedures

oAssured effective coordination of operational functions

oEstablished tracking and monitoring systems and conducts follow up to ensure effective resolution of matters

oObtained, organized, and drafted technical and administrative material necessary for public information and departmental use

oCollected and compiled data to prepare repots and provide supporting documentation

oMaintained and controlled data and or/filing systems to ensure effective, accurate and easily retrievable documentation of operations, program, and project activities

City of Dover (PW), Admin Assistant, Dover, DE 2020-2021

oAnswer and Log Phone Calls in an Excel Spreadsheet for both Sanitation and Streets.

oProcess Invoices, Purchase Orders, and Requisitions in Software: Tyler Munis for both Public Works and Water/Wastewater Divisions

oProcess Payroll for Sanitation, Streets/Stormwater, Engineering, Water, Wastewater and Water Treatment Plant (checking for accuracy of hours worked, entering timesheets, making edits as necessary)

oProvide PO# to staff for Vendor Purchases

oProvide Meeting Minutes for all staff meetings

oSubmit Work Orders for both Sanitation and Streets Divisions

oClose out Work Orders once completed

oUpdate Yearly Recycling Schedule for the City Zones

oSubmit updates to GIS for Recycling and Website updates

oScan and Index Employee files and forms into Docuware for online databasing

Delaware State University (Admin), Dover, DE 2018-2020

Senior Technical Secretary (CAST)

oFollowed standardized company procedures relating to all aspects of Office Performance

oEstablished stationary requirements for the Office

oResourcing of candidates and appropriately advertising for and recruiting place-able staff

oFrequent updates to databases with confidential and relevant information for the department

oCollected and Delivered Mail to the various departments within CAST

Application Verification/Data Entry Specialist (Admissions)

oData Entry computations of high school and college transcripts and applications related only to the Undergraduate student population.

oUpdated records and pushed web applications and inquiries into Banner Ellucian, which includes verifying the accuracy of data and making corrections where necessary

oProvided counter support to Front Office staff

oWork with other areas within Operation under the Strategic Enrollment Umbrella (Financial Aid, Records/Registration, and Student Accounts) to complete Student files and records

State of Delaware, Accounting Specialist, Dover, DE 2018

(Temporary Contract) Express Employment

oAnalyzed, reconciled and consolidated vouchers, records, journals, ledgers and statements

oMonitored expenditures to ensure compliance with budgetary recommendations

oReviewed financial transactions and codes for conformance to standard procedures and accounts

oCompiled, analyzed and prepared a variety of statements and reports for state, special, private or federal funded programs for use in financial, budget and personnel planning

oDeveloped cost projections based on past records and anticipated activities and made fiscally sound recommendations

oApplied standardized accounting principles and practices

oReviewed internal accounting policies and procedures and made recommendations for revisions

State of Delaware, Admin Specialist I, Dover, DE 2016-2017

oWorked with the deferred comp team to help support in the requests of participant/state employees who are currently or no longer deferring funds into an additional savings plan

oReorganized files from previous years by the type of forms they were: (QDROS, New Enrollments, Hardships, Death Benefits, Special Catch-Up, Distributions, Sick/Vacation/Deferral, and Rollovers)

oTook and received faxes from the Deferred Comp Fax Box by either processing the new enrollments or placing the authorized plan sponsor forms in designated folders for the guys to review and sign and send off for processing.

oTook meetings with state employees who had questions about Hardships Requests and answered any questions and submitted with their applications for approval

oAttended the Deferred Comp Board Meetings and took minutes for publish

oTracked data with the number of forms that would come in monthly for both the 457(B) Plan and 403(B) Plan in an excel spreadsheet, also maintained the calendar for the Director to add on dates for specified meeting between the state of Delaware and its employees and Voya Financial

Empowering Minds Career Center, Administrative Specialist, Middletown, De 2015-2016

oWorked closely with the Director of the School to develop and maintain standards of School Accreditation

oUsed Scheduling software to maintain attendance records and student progress for a school with growing enrollment

oCoordinated school fairs to bring in prospective students for upcoming classes

oAnswered phones and took detailed messages for appropriate staff

oProvided detailed instruction for students enrolled in Degree-Seeking and Non-Degree Seeking Accounting Classes, Pharmacy Tech, Medical Assistant, Clinical Medical Office, Legal Prep Classes and typing classes available in Beginners, Intermediate, and Advanced Typing

oPosted Ads in local newspapers and advertised on social media sites promoting the career center and offering different specials for different programs to bring in foot traffic

Hands Medical and Healthcare Services, Office Manager, Smyrna DE, 2015- 2016

oMaintained and recorded student files as required by the State of Delaware

oCoordinated and conducted Staff Meetings for a business of 12 and kept meeting minutes

oCreated weekly staff schedules; Coordinated with offsite personnel at other Heath Care Facilities to set up long-term relationships for clinical practices

oMaintained the Message board for all faculties; and answered telephones taking detailed messages for appropriate staff

oMaintained a monthly budget of $10,000. Purchased office supplies, paid utilities for the business

oProcessed employee payroll using QuickBooks for 12 employees; kept record of incoming student payments totaling $65,000 a year for private pay students and about $102,000 for state assistance students.

oMet weekly with each student about where they stood financially, academically, and reviewed missing paperwork needed for State Regulations

oAttended small business and private trade school meetings offered by Department of Labor to gain insight on how to better promote the business and gain trusted business allies

oPosted Ads in the local newspaper and social media about new programs offered and conducted workshops at local high school to get interested parties or to spread the work about Hands Medical

oAdministered Make-Up exams to students, calculated missed hours and then set up make-up days with student and instructor

oSubstitute taught when an instructor was unavailable; input student grades and attendance on a weekly basis and reported back to their instructors

oReviewed and approved student loans through different loan companies; reviewed credit reports and determined down payment amounts after careful consideration

Education

University of Phoenix (Online)

Bachelor of Science: Industrial Organizational Psychology

GPA: 3.74

Contact this candidate