Human Resources Business Operations

Patricia Fisher

708-***-**** *******@***.***

Accomplished Administrative Manager with more than 10 year’s experience in instituting organizational strategies and measures for continuous improvements and efficient business operations. Self-starter who meets project deadlines and requirements while performing multiple tasks within fast-paced environments. Respond rapidly and appropriately to changing circumstances; evaluate problems, make astute decisions to effect positive change and refocus on new priorities.

*Patricia proved to be one of the most conscientious and hardworking associates that I have worked with in many years. Her attention to detail, dedication to her job and positive attitude helped to make her a leader and an example for her peers and a tremendous asset to our department.”

Karen Baker, Director Environmental Service Department UIC

University of Illinois Hospital & Health Science System Chicago IL

Administrator/ Assistant Facilities Manager

Human Resources

• Coordinate process and manager the human resources functions for the unit. Assist with human resources functions, interviewed, recruited and conducted new general employee orientations. Built work teams that consistently exceeded goals for productivity, efficiency and quality.

• Advise and assist management in staff conflicts and disciplinary issues related to work performance and / or behavior facilitate stipend payment, building access, I-card.

Administrative

• Perform diverse administrative duties such as word processing correspondence, creating presentation and maintaining confidential files/ records.

• Scheduling and coordinating meetings and appointments; ordering department supplies, equipment.

• Led internal office training to ensure compliance with all local, state, and federal regulatory agencies, extensive knowledge of HIPAA, JACAHO laws and regulations.

• Implemented employee award program designed to promote outstanding work performance, which delivered measureable improvements in employee morale and satisfaction.

• Served as backup for Director frequently sought out by employees to handle issues.

Payroll/Bill

• Research and resolve payroll discrepancies in a timely manner.

• Maintain accurate customer billing information and preparing invoices in an efficient timely manner.

• Compiling summaries of earnings, leaves, disability for report preparation

• Addressing customer concerns, researching and resolving problems to ensure service satisfaction; extensive interface withal levels of internal personnel.

Starwood Hotels & Resorts Tremont/ Raphael Hotels Chicago

Assistant Administrative / Human Resource Coordinator

Technical Proficiencies

Windows 2010; Banner; Eddie

Continuing In Service Training

Knowledge of FMLA, Ethic Training, Continuity of Operations, UI Care Behavior Standards, Hazardous Material Training & Testing Certification, Preventing & Reporting Violence in the Work Place, New Employee Hiring procedures, Learning Management Training

Education

Harold Washington Chicago

Medical Terminology Certificate

Illinois Institute of Technology

Certificate Programs Windows NT/ Introduction to Linux/ Dream Weaver

DePaul University

Marketing Major

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