Truck Driver Class A
Resume:
Dorothy Marshall
Newnan, GA *****
*****.**********@*****.***
Work Experience
Truck Driver/Owner Operator
Merzier & Marshall LLC-Newnan, GA
January 2022 to September 2024
• Managed all aspects of transportation operations as a Class A Owner Operator, including route planning, load securing, and vehicle maintenance
• Delivered goods to customers in a timely and efficient manner while adhering to all safety regulations and company policies
• Collaborated with dispatchers to coordinate pick-up and delivery schedules for optimal efficiency
• Ensured proper documentation of all deliveries by accurately completing logs, bills of lading, and other required paperwork
• Performed routine inspections on vehicles before and after each trip to identify any mechanical issues or potential hazards
• Maintained regular communication with customers to provide updates on delivery status and address any concerns or inquiries
• Demonstrated strong problem-solving skills by resolving unexpected challenges during transportation operations effectively
• Implemented cost-saving measures by optimizing fuel consumption through efficient driving techniques Driving solo in southeastern north eastern and Midwest states delivering freight for multiple companies while adhering to DOT standards and safety protocols. Truck Driver Class A
Covenant Transport-Chattanooga, TN
August 2021 to January 2022
Team driving across country delivering freight for multiple companies while adhering to DOT standards and safety protocols.
Health Claims Examiner
DST Health Systems-Birmingham, AL
August 2016 to March 2021
Using numerous systems to research information and audit coding for complete adjudication of different types of claims such as: inpatient hospital bills, coordination of benefits, co-surgeons, multiple surgical procedures, dual entitled members, adjustments, worker's compensation, or motor vehicle accidents. Security Officer
Human Relations, Chesley Brown International-Birmingham, AL April 2016 to August 2016
for shoppers/workers & granting employee access at the Summit making sure specified areas are safe using specific guidelines. Inspected equipment and filled out activity reports daily. Pharmacy Billing Auditor/Customer Service Representative Helios-Tampa-FL
September 2013 to October 2015
Used the UNIX operating system and knowledge of ICD9 and CPT codes to review application of state fee schedules, relatedness of medical notes, communicate with adjusters concerning bill review exceptions, and collaborate with pharmacies for additional information or reevaluation. Answered inquiries through phone or email contact with customers, auditors, and pharmacies following standard scripts and procedures. Assisted with training of new hires.
Medicare Customer Service Representative Tier I
General Dynamics-Tampa, FL
June 2011 to May 2013
Received inbound inquiries from Medicare beneficiaries. Ordered replacement cards, processed enrollments in drug/advantage plans, and escalated complaints to the appropriate departments. Customer Service Agent
Macys-Clearwater-FL
November 2009 to March 2010
Received inbound inquiries to schedule inspections for defective or missing deliveries and informed customers of upcoming sales and events.
Data Entry
Microsoft-Tampa, FL
May 2006 to September 2008
Reviewed specific files to answer emails for UPS customers. Used Microsoft excel to create spreadsheets for multiple packages. Made some outbound calls to the package center to research information. Contacted shippers or consignees when required.
Assist disabled clients DSP-Tampa-FL
February 2005 to January 2006
with CNA care and driving them to appointments and events. Adhered to behavioral plans that helped to create better behaviors for everyday living.
Activity Assistant
Canterbury Towers-Tampa, FL
August 2001 to February 2004
Conducted events from scheduled activities planned by activity director. Assist with positive mental stimulation for individuals with Alzheimer's disease and elderly dementia; thereby helping to provide better quality of geriatric living. Assisted the nursing facility by feeding clients, additional passing of fluids, and keeping a report of fluids given.
Education
Adjuster Pro - Pelham, AL
April 2018 to June 2018
Brewster Technical School
September 2001 to September 2001
High school diploma or GED
Leary Technical School
December 2000 to December 2000
Skills
• PHARMACY (2 years)
• MEDICARE (1 year)
• CLAIMS (3 years)
• COMPENSATION (2 years)
• CDL Class A (1 year)
• Unix (5 years)
• Dementia Care
• Medical Billing
• Alzheimer's Care
• ICD-9
• CPT Coding
• Medical Records
• EMR Systems
• Insurance Verification
• Workers' Compensation
• Analysis skills
• Typing
• Computer operation
• Communication skills
• Customer service
• Windows
• Computer skills
• Microsoft Outlook
• Computer literacy
• Microsoft Excel
• SharePoint
• Commercial driving
Certifications and Licenses
First Aid Certification
CNA
CDL A
CPR Certification
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