Front Desk Account Management

Cindy P. Joseph

***** *********** ****** ****, ***** 77449

832-***-**** (C)

********@*****.***

OBJECTIVE

To obtain a position using my business skills in

Communications with Support, Account Management with Intake Services to client or Customer.

EDUCATION

· Familiar with MS-DOS, Microsoft Windows, Microsoft Word, Microsoft Excel, and Microsoft Outlook.

· Keyboarding (40wpm) PowerPoint and Publisher

· Experienced in System-Operations Training, Collections, and Customer Service, Cash Handling and Front Desk with Account Management and intake services.

· North brook High School, Spring Branch Houston, TX 77080.

· Graduate: May 28,2003

EXPERIENCE

HCA Healthcare, Houston,TX.

September 15,2022 to Current

Front Desk administrator/Operations

Gathering medical and personal information and patients verification with any personal history. Providing coordination with clients. Pre-authorization on clients insurance. Reports and daily operations.

Encore Caregivers, Houston, TX.

August 28 2021 to September 6 2022

Front Desk Assistant

Assist CNA &Caregivers with daily operations and reporting. Lead on orientation weekly. Intake and insurance verification and patient status, Managing reports. All updates and scheduling provided.

Texas Western Hospitality, Houston,TX.

July 12 2016 to January 7 2021

Assistant Front Desk Manager

Front operations and duties

Directed and maintained operations related to past-due credit card accounts, including credit checks and status reporting.

Assisted in training and supervising staff in all operations.

New Horizons Computer Learning Center, Houston T.X. April 28, 2014 to August 27,2017

Registrar/ Administration Support/ Operations

Supports students with enrollments for Applications and Tech classes. I'm a proctor to Ministry exams for students to get certified for the field. Assist on computer operations and issues on setup system and account.

The Terrace at Memorial City, Houston T.X.

May 26, 2012 to April 4, 2014

Front Desk Admin/ Scheduler

Answer multiple lines, Greets Residents and Walk-ins. Ensure the front desk and telephones are covered at all times. Operate office duties and reports. Sign agreements with residents & family members. Intake and insurance verification. Account claim and reports. Schedule meeting and family arrangements.

EDUCATION

Prairie View University, Prairie View,TX

Major: Communications

Courses included business math, marketing, communications, and human relations.

Reference

Furnished upon Request

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