Customer Service Social Media

WAYNE MCCALEB

**** **** ****** · 515-***-****

*****.*******.**@*****.***

*************@*****.***

Customer service professional with 20 years of experience interacting with the public. Highly qualified in service-based, hospitality positions requiring an emphasis on customer satisfaction in a fast-paced environment. Strong team player & leader. Committed to quality performance with an ability to learn new procedures quickly.

EXPERIENCE

2019 – PRESENT

OWNER/PARTNER, BARBEQUE BOSS

Manage social media & advertising platforms. Correspond to customers in a timely manner regarding orders. Food preparation, as well as, cooking, baking, barbequing, frying of the food. Provide exceptional Customer service to customers. 2023-2024

DRIVER, AMAZON (CARTEE LOGISTICS)

Loaded my delivery truck, delivered packages to various towns and locations around Iowa. Ensured that products are delivered on time and in the proper condition. 2017 – 2019

LAUNDRY ATTENDANT, THE LAUNDRY PLACE

Start washers, dry cleaners, driers, or extractors, and turn valves or levers to regulate machine processes and the volume of soap, detergent, water, bleach, starch, and other additives. Sort and count articles removed from dryers, and fold, wrap, or hang them. Clean machine filters and lubricate equipment. Load articles into washers or dry-cleaning machines, or direct other workers to perform loading.

EDUCATION

MAY 2008

ASSOCIATES BUSINESS, DMACC

Business Administration & Entrepreneurship

SKILLS

• Shipping & receiving

• Exemplary Customer Service Skills

• Forklift Operating

• Warehouse operations

• Time Management

• Strong ability to Multitask