Customer Service Food

MARINA BEJARANO

**** * ******** ***, ******** ***03~ 623-***-****

********************@*****.***

OBJECTIVE

Detail-oriented professional with years of experience and proven desire to excel. Aiming to leverage my skills to successfully fulfill any role within your company.

EXPERIENCE

APRIL 2012 – FEBRUARY 2013

HOSTESS/FOOD SERVICE, native new yorker

Greeted and seated customers and assigned them to tables suitable to their needs. Answered customer questions, provided superb customer service.

FEBRUARY 2013 – JULY 2014

SERVER/HOSTESS, cracker barrel

Took orders and transmitted to kitchen staff electronically. Served food/beverages to patrons. Provided superb customer service to all my customers to ensure quality service. Operated cash registers to accept payments. Ability to handle multiple orders and organized and prioritized orders as they were received.

DECEMBER 2013 – MAY 2014

SERVER/BARTENDER, OASIS CAFÉ & HOOKAH BAR

Extensive knowledge of alcoholic/non-alcoholic beverages which allowed me to concoct and serve to customers. Provided excellent customer service and responsible for the handling of customer complaints. Knowledge of food safety rules to ensure the cleanliness of kitchen, tables, and bathrooms.

JULY 2015 – OCTOBER 2015

SERVER/BARTENDER/FOOD SERVICE, LANDMARK AT THE CREEK

Served and prepared orders by processing customer’s requests/orders. Ability to handle an abundance of tables at one time. Extensive knowledge of alcoholic/non-alcoholic beverages which allowed me to concoct and serve to customers. Lead server and responsible for all shift changes/break schedules.

JANUARY 2019 – APRIL 2019

WAREHOUSE FOOD PRODUCTION/PACKAGING, FRESHLY

Knowledge of food safety rules. Rotated stock and supplies regularly in preparation for the next shift. Prepared orders by processing customer requests and supply orders. Responsible for packaging boxes and maintaining inventory. Maintained a safe and clean work environment by keeping pallet area clean and organized. Operated a pallet jack and complied with procedures, rules, and regulations.

APRIL 2019 – MARCH 2020

BAKERY STAFF, UPPERCRUST BAKERY

Supervised a team of 10 members. Managed all aspects of making and distributing of pastries and other baked goods. Responsible for set up and break down of machines, assigning break times and replacements for team members.

APRIL 2022 – NOVEMBER 2022

SCHEDULER/INSURANCE VERIFICATION REP, ORTHO ARIZONA

Scheduled appointments for numerous offices and providers. Verified insurance benefits, confirmed and rescheduled appointments daily. Inputted insurance claims and patient demographics. Assisted with other office duties such as billing, patient follow-ups, and provider call returns. Able to work unsupervised and complete daily tasks as assigned

EDUCATION

AUGUST 2008-MAY 2012

HIGH SCHOOL DIPLOMA, Centennial high school-pEORIA, az.

Also earned my Cosmetology Certificate and License through Dual Enrollment with West-Mec

AUGUST 2012-MAY 2014

GENERAL STUDIES, Glendale community college-glendale, az

Not all prerequisites completed for AA degree in Behavioral Health

SKILLS

Well-developed customer service and communication skills

Proficient in Word, Excel, Outlook and PowerPoint

Dependable, reliable, and punctual

Efficient in money handling

List one of your strengths

Ability to work under pressure

Experience being a team leader

ACCOMPLISHMENTS

Earned my Cosmetology Certificate and License while also earning my High School Diploma.

SUMMARY OF QUALIFICATIONS

Ability to provide excellent customer service

Money handling skills

Able to work under pressure

Positive team player with excellent communication skills

Dependable, reliable, and punctual employee

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