Team Lead Continuous Improvement
Resume:
Sarah Hernandez
Fort Worth, TX *****
*************@*******.***
• I’m a fast paste worker, enjoy working and staying busy.
• Growing to become higher and better in job opportunities I am offered. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Team Lead
Servicon Systems Inc-Fort Worth, TX
October 2021 to Present
Servicon, Team Lead
• Created detailed reports on key performance indicators (KPIs) such as mean time between failures
(MTBF) or overall equipment effectiveness (OEE), providing insights for continuous improvement initiatives
• Performed regular audits of equipment condition to identify potential issues before they caused major breakdowns or disruptions
• Supervised a team of XX cleaning crew members, ensuring efficient and high-quality service delivery
• Trained new crew members on proper cleaning techniques, safety protocols, and company policies
• Maintained inventory of cleaning supplies and equipment, coordinating with management for timely replenishment
• Performed regular inspections to ensure cleanliness standards were met or exceeded in assigned areas
• Collaborated with clients to understand their specific cleaning needs and preferences
• Resolved customer complaints promptly and effectively, maintaining positive relationships with clients
• Managed time efficiently to complete all assigned tasks within designated deadlines Detail Cleaner
A-Team Solutions-Fort Worth, TX
July 2021 to August 2022
A-Team
• Performed thorough cleaning of residential homes, ensuring high standards of cleanliness and customer satisfaction
• Utilized various cleaning tools and equipment to efficiently clean surfaces, floors, carpets, and furniture
• Vacuumed carpets and rugs to remove dirt, debris, and allergens for a fresh living environment
• Mopped hard floors using appropriate cleaning solutions to achieve spotless results
• Washed windows, mirrors, and glass surfaces to eliminate streaks or smudges
• Sanitized bathrooms by scrubbing toilets, sinks, showers/tubs, and disinfecting surfaces for optimal hygiene
• Cleaned kitchen areas including countertops, appliances (stove/oven/microwave), sinks/dishwashers to ensure a clean cooking space
• Honored special requests from clients such as using specific cleaning products or following certain instructions for delicate items
Shift Supervisor
TEAM Group-Fort Worth, TX
February 2020 to September 2021
Team group - Supervisor
• Performed thorough cleaning and sanitization of assigned areas, including dusting, sweeping, mopping, and vacuuming
• Responded promptly to customer requests or complaints regarding cleanliness issues, resolving problems effectively
• Executed specialized cleaning procedures as required for specific areas such as kitchens, bathrooms, or medical facilities
• Supervised a team of XX general cleaners, ensuring efficient and high-quality cleaning services
• Developed and implemented cleaning schedules to ensure all areas were cleaned thoroughly and in a timely manner
• Trained new employees on proper cleaning techniques, safety procedures, and company policies
• Performed regular inspections to maintain cleanliness standards and identify areas for improvement
• Managed inventory of cleaning supplies, ordering replacements as needed to ensure uninterrupted operations
Amazon Fulfillment Associate
Amazon Fulfillment Associate-Fort Worth, TX
November 2016 to November 2017
Job duties working for Amazon, packaging all items listed on paperwork. Double check all shipments before loading in the correct van to be sent off.
• Efficiently loaded and unloaded shipments onto trucks, ensuring accurate placement and secure packaging
• Verified shipment details against shipping documents to ensure accuracy and completeness
• Inspected packages for damage or defects, reporting any issues to supervisors or quality control personnel
• Managed and maintained accurate inventory records for multiple warehouses, ensuring proper tracking of stock levels and minimizing discrepancies
• Performed regular audits of inventory to identify any variances or discrepancies, investigating root causes and implementing corrective actions
• Generated comprehensive reports on inventory status, including stock levels, turnover rates, aging analysis, and valuation
UPS Package Handler
UPS-Fort Worth, TX
September 2016 to March 2017
Sorter:
Making sure packages are in the correct container to be sure to ship off to the correct location.
• Maintained a high level of accuracy and attention to detail while packaging items
• Followed safety protocols and guidelines to ensure a safe working environment for all employees
• Utilized computer systems to track and record packaged items in the database
• Efficiently sorted incoming packages and mail based on designated criteria
• Managed inventory of supplies needed for sorting operations
• Maintained cleanliness and organization in the sorting area for optimal efficiency Education
Higher level education
Northside High School - Fort Worth, TX
August 2005 to May 2009
Skills
• Cherry Picker
• RF Scanner
• Warehouse Experience
• Spanish (10+ years)
• Custodial experience
• Reach Truck
• Detailing
• Order Picking
• Materials Handling
• Shipping & Receiving
• Freight Experience
• Packaging
• Commercial cleaning (5 years)
• Pallet Jack
• Residential Cleaning
• Microsoft Word
• Car Wash
• Manufacturing
• Inventory Control
• Load & Unload
• Buffing
• Landscape Maintenance
• Sales
• Merchandising
• Warehouse Management
• Retail Sales
• Load & unload
• Warehouse management
• Freight
• Cash register
• Manufacturing
• Merchandising
• Sales
• Retail sales
• Hotel experience
• Cash handling
• Residential cleaning
• English
• Cleaning
• Customer service
• Warehouse management system
• Janitorial experience
• Sanitation
• Communication skills
• Marketing
• Warehouse experience
• Materials handling
• Heavy lifting
• Driving
• Leadership
• Team management
• Logistics
Languages
• Spanish - Fluent
• English - Fluent
Certifications and Licenses
Driver's License
Pesticide Applicator’s License
Pallet Jack Certification
Assessments
Attention to detail — Completed
December 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Cleaner fit — Proficient
December 2023
Measures the traits that are important for successful cleaners Full results: Proficient
Interstate truck driving — Proficient
August 2024
Regulations and safe driving practices for long-distance trucking Full results: Proficient
Work style: Reliability — Proficient
June 2024
Tendency to be reliable, dependable, and accountable at work Full results: Proficient
Cleaning skills — Proficient
June 2024
Knowledge of cleaning techniques and processes
Full results: Proficient
Work style: Reliability — Proficient
September 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Time management skills — Completed
August 2024
Managing one's own time to complete tasks quickly and efficiently Full results: Completed
Warehouse safety — Proficient
September 2023
Using safe practices in a warehouse setting
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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