Customer Service Sales Manager
Resume:
DANIEL GALLEGOS
S U MMARY
Dependable, Retiree rejoining the job market. Reliable restaurant manager with several years of hands-on experience, a senior sales manager focused on boosting customer satisfaction and revenue. Seasoned in handling customer relations issues, providing feedback and coaching to the sales team, and monitoring and enforcing company vision and policies.
E X P E R I E N C E
SR. Sales
Ace Mart Restaurant Supply Co San Antonio, TX August 2006 - April 2020 Test Technician
Solectron AUSTIN, TX2 October 1998 - March 2003 General Manager
Taco Cabana AUSTIN, TX October 1986 - September 1998 Managed daily operations of sales department, including supervision of staff members.
Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Performed sales consultations and educated clients on equipment and services Conducted manual tests, documented results and identified any discrepancies. Performed detailed test plans and procedures to ensure customer requirements were met.
Maintained accurate records of all test results and reported findings to management.
Verified fixes by re-running failed test cases after bugs have been resolved. Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales. Ensured compliance with local health department regulations regarding food safety standards.
Resolved customer complaints quickly while maintaining high quality standards of service delivery.
S K I L L S
Client Relationship Management
Product and service management
DEPENDABLE
Customer Service
Health and safety compliance
Problem-Solving
OPERATIONS,
C O N T A C T
******@*********.***
Pflugerville, TX 78660
E D U C A T I O N A N D
T R A I N I N G
Associate of Applied Science
Electronics Technology
HALLMARK INSTITUTE OF TECHNOLOGY,
San Antonio, TX
August 1984
L A N G U A G E S
Spanish:
Professional
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