Customer Service Food

SHAKERIA HILL

West Palm Beach, FL *****

561-***-**** **********@*****.***

SKILLS

Shift management

Cashiering

Food service

Cash handling

Food safety

Food handling

Kitchen Experience

Busser

Meal preparation

Cleaning experience

Retail sales

Customer service

Restaurant management

Serving

Food production

Kitchen management

Host/Hostess

POS

Restaurant experience

Supervising experience

Hospitality

Organizational skills

Time management

EXPERIENCE

FRONT DESK ASSOCIATE

Water Club/ First Service Residential North Palm Beeach, FL

July 2024 – Present

Greets, assists, and directs residents, guests, and invitees with excellent customer service, communication, and time management skills.

Monitors emergency response systems such as Fire Alarm and CCTV

Responds to emergency situations in a timely and efficient manner

Monitors and controls access to buildings

Maintains daily logs, records, and forms

Resolves and follow-up on all issues and complaints

Follows safety procedures and maintains a safe, secure, and positive work environment.

ASSISTANT MANAGER

Burger King Royal Palm Beach, FL

November 2021 – July 2022

Managed inventory costs and maintained inventory by performing Daily, Weekly, and Monthly inventory inspections as well as placing and receiving inventory truck orders

Maintained and regularly monitored a list of all restaurant assets

Ensured preventative maintenance of restaurant facility and equipment is completed in accordance with company standards

Ensured the restaurant followed all cash control and security procedures

Directed restaurant team towards efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines

Ensured the restaurant upheld operational and brand standards

SHIFT LEADER/ MANAGER

Dunkin’ Donuts Wellington, FL

November 2015 – November 2021

Provided excellent guest satisfaction, service speed, and product quality

Met safety and sanitation standards

Anticipated and understood guests’ needs and exceeded their expectations

Set goals, provided job assignments, and motivated others while providing feedback in a timely manner

EDUCATION

HIGH SCHOOL DIPLOMA

Royal Palm Beach High Schol Royal Palm Beach, FL

CERTIFICATIONS AND LICENSES

Food Handler Certification

ServSafe

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