Subway
**** ********* **, ********* **. *****
Sr. Shift Lead
reference former owner Dave Holland 801-***-****
A Sr Shift lead is responsible as management when owner/manger are not in store overseeing quality and preparation of food
goods to company standards, cashiering with deposits and counts, removal of expired food goods, and receiving goods and
processing on first in first out for freshness. Other duties including cleanliness of the building, contact to help maintain
equipment, Ensuring a pleasant customer experience, handling customer comments/complaints while an owner or manager
were not in store, review with an owner/management of stock, contacting if there is Product that was out of supply, and stock
of non-food good for guest accessibility.
Papa Johns (non existent)
Inside expert
4104 Riverdale Rd, Riverdale UT. 84405
08/2015 - 01/2016 Store's closure
An Inside Expert was responsible for many operations of the store, including accurate portion of topping ingredients, review of finished food goods for accuracy, Accuracy of Order input, proper Preparation of ingredients based on company's expectation, review of stock for expired food product and removal, and rotation of food good to accommodate use of what the restaurant had received first to be used first. Other responsibilities including cleanliness of the restaurant, cashiering and end of day cash audits, in addition to Reviewing with management if any supply of goods that may be unavailable to determine if they can be obtained, or if Items needed to stop being served.
Lolo Hawaiian BBQ
Sr. Cashier
1952 W 5600 S Ste #1 Roy UT. 84067
reference General manager at the time of leaving Sheila Caporaletti 801-***-****
03/2019 - 12-2019
SR Cashier duties are to the front of the restaurant, Greeting customer and being sure of accurate order entry, Review of Prepared food plates for quantity and quality of ingredients, reviewing with the cook if adjustment was needed. Other responsibilities include cleanliness of the restaurant, stock of non-food goods for accessibility to guests Accurate money handling and money audits upon start and end of shift.
Teleperformance 12/2019 - 1/2021
Member Advocate/Patient Care Advocate
2261 Grant Ave, Ogden UT. 84401
supervisor Darlene Tiedke 435-***-**** ( location now closed )
Member Advocates were available to assist with Benefits of Health/Dental/vision and pharmacy coverage of multiple insurance policies, answering questions about costs of services, helping enrolled members with questions of in network healthcare providers, Reviewing claims and medical benefits statement and submitting them for review if inaccurate. Health care providers would call regarding member's coverage ensuring that the patient attempting to be seen has active enrollment and also for review of benefits.
Patient Care Advocates assist with scheduling orders of patient's specialty medications for multiple chronic conditions when available to the patient Reviewing information in full for accuracy to Prevent loss to the pharmacy. Assisting with patient's need if not scheduling, Directing to the appropriate department for the situation, Review of information and critical thinking when order is not available to process to determine the best action.
Subway
1/2021 - 6-2021
Chis store owner
Dominos
6-2021 - 11-2021
Kortney Store GM
(store changed from corporate to franchise, Kortney has since changed jobs.)
Similar to Papa Johns and Subway. just in a different location, As an acting assistant manager, if our general manager was not present for the day, I would be purchasing food goods for the night to be received and rotated into stock to ensure quality of all ingredients, FIFO rotation of Walk in fridge, consult with GM when customer has a complaint as for the best course of action to meet a satisfactory solution to their concern. and count inventory and money nightly for the corporate deposit, and usage accuracy. This location is no longer corporate, but Franchise owned, and the GM Kourtney has moved to a different job. Her phone number for reference can be provided upon request.
Subway
12-2021 - 5-2024
Jordan Olsen Store owner
Walmart
5-20204 - 9-2024
Martha Palfox Deli lead
Service deli associates were responsible when customer wanted custom sliced meat and cheeses to be sure they received the amount and the slice they wanted. alongside preparing and cooking a hot case of foods and packaged convince foods that can be grabbed when a customer might want. ensuring that each cooked item was cooked to proper safe temperature, and examining each product for quality, removing them if they have passed a certain time and putting out replacement for quality assurance. As well as merchandising received products from freight to FIFO and removal of expired goods for customer safety.