Delivery Driver Quality Control
Resume:
Tonya Dunn
Very Dependable Candidate
Liberty, NC 27298
************@*****.***
Resourceful delivery driver with 20 years of experience in customer service, quality control, and case management. Skilled in handling money and project management. Proficient in Microsoft Office and Microsoft Excel. Possess a high school diploma in Business. Authorized to work in the US for any employer
Work Experience
Delivery Driver
Uber Drivers-Liberty, NC
January 2024 to Present
Pick up and deliver food and other items to the customer. Arrive in a timely manner. Display a friendly and respectful disposition.
Delivery Driver
DoorDash-Augusta, GA
September 2022 to Present
Pick up food and other items to be delivered to the customer. Arrive in a timely manner and display a friendly disposition.
Quality Control Inspector
Millennium Information Services, Inc.-Augusta, GA
July 2022 to August 2022
Review forms and photos from inspections done on personal property from mistakes. Make sure all photos requested by our clients are submitted. Make sure all forms are correctly completed. Check sketches of all buildings and structures are done correctly. After everything is completed and checked for errors submit to our team of billing specialists to be sent to our insurance company clients. Delivery Driver
Grubhub for Drivers-Augusta, GA
March 2020 to June 2022
Picked up food and delivered it to the customer.
Personal Injury Case Manager
Advanced Chiropractic and Wellness Center-Augusta, GA March 2016 to May 2018
Verified medical pay on claims, called at fault insurance companies and verified claim had been opened under bodily injury portion of insurance, kept in regular contact with attorneys handling cases, submitted all documents to both insurance companies and attorneys offices, answered any and all questions our patients may have regarding their care and case, kept in regular contact once claim submitted to verify where money was and the status of our claim, on call 24 hours a day 7 days a week, once money was received closed out the case and attached all paperwork to patients file in our computer system. Answered phones and ran front desk.
Quality Assurance Inspector
INSURANCE RISK SERVICES-Augusta, GA
December 2015 to August 2017
Look over insurance survey packet prepared and uploaded by independent contractors before it is sent to the different insurance companies who have ordered it. To make sure everything is correct and nothing is missing on the insurance company forms.
Stay at Home Mom
Dunn Household-Harlem, GA
June 2002 to November 2015
I stayed at home and focused on raising my 4 children. Residential Apartment Manager
Greenmount Associates-Greenville, NC
July 1998 to May 2004
Showed apartments, collected rent, kept up with past due rents, scheduled evictions, handled court papers and cases. Kept up with scheduling repairs, handled complaints and disputes among tenants. Education
High school diploma in Business
Southeast Guilford High School - Greensboro, NC
August 1987 to May 1991
Skills
• Analysis Skills (2 years)
• Case management
• Customer service
• Insurance Sales (3 years)
• Project Management
• Handling Money (10+ years)
• Photo editing
• Microsoft Office
• Sales
• Quality assurance
• Quality control
• Property management
• Event Planning
• Maintenance
• Negotiation
• Filing
• Quality inspection
• Microsoft Excel
• Computer skills
• Communication skills
• Typing
• Cash handling
• Driving
• Delivery Driver Experience
• Time management
Languages
• English - Fluent
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