Administrative Assistant Patient Service
Resume:
Debra A. Macer
*** ******* ***** * Box Elder, SD 57719
PROFESSIONAL EXPERIENCE
I have proven performance and demonstrate the ability to gain employer loyalty. I am a personable, enthusiastic worker, displaying a strong individual and team attitude. I have strong communications, listening and project management skills along with planning team leadership.
09/2023-06/2024 Charleston County School District School Crossing Guard
. Providing a safe crossing for children to get and from school safely.
. Greeting the parents and students as they approach the school crossing by making them comfortable with a simple hello and a high five.
. Advise parents or students of early dismissal and days of school's closure.
04/2018-09/2023 Southeastern College Administrative Assistant/Receptionist
. Administrative/Receptionist role is primarily focus is providing clerical duties to Director of Admissions also providing a heavy degree of interaction with the President, faculty, staff and students or visitors.
. Greets visitors, staff and others in a professional courteous manner. Ascertains nature of business and directs visitors or callers to the appropriate department or person.
. Skills include having knowledge of Microsoft programs, Word, Excel and PowerPoint.
. Receives calls and gives information to callers, screens and routes calls to appropriate department.
. Monitor visitor access and issues passes when required. Update appointment calendar and receive mail and distributes to the appropriate department.
. Maintains fax machines, creates faxes, retrieves and routes incoming faxes.
. Takes payments from students and from scheduled massage appointments.
. Setup assessment test for inquiring students wanting to enroll in classes at Southeastern.
. Performs other clerical duties as needed, such as filing, photocopying and collating.
11/2016 -03/2018 Ditech-acquired by Assurant Insurance Processing Rep III
Sorting, opening of mail and returned mail received from mailroom to distribute to correct departments.
Scanning, faxes, emails, working many different Web company programs.
Noting accounts of checks received from customers for Insurance payments.
04/2015 - 11/2016 Heartland Paper Company Administrative Office
Customer Service, Data Entry of Online Web, faxes, walk in and called in orders.
Processing of Credit Card Payments, Monthly Open Order Reports-filing, assisting sales reps with questions of orders.
10/2014 - 04/2015 Golden Living Centers Activities Assistant
Assist and encourage residents to participate in planned activities.
Assist with the passing of meal trays for residents in their room or dining area.
Escort Residents to Dr. Appointments and do weekly assessments.
03/2009 - 06/2014 Green Tree Correspondence Processing Rep
Read correspondences received via mail, faxes, emails and Web from customer entering database for letter writers to send a letter to the customer answering their questions or inquiries about their mortgage loans. Determine if complaints or inquiries should be forwarded to Regional Manager, Legal Department or Executives.
Trainer of new hires becoming a Correspondence Processing Specialists.
additional Skills:
Receptionist, Customer Service, Microsoft Office, Word, Cashier, assist in department projects.
Contact this candidate