Web & IT Profefssional
Resume:
Donald Scott Gould
Lakewood, Colorado
*****.******@*****.***
Providing Software Development, Systems Administration & IT Support since 1987.
I am an experienced Systems Engineer and IT Specialist with strong troubleshooting skills and over 20 years experience providing services in Systems Administration, IT Support, and Software Development including Network Security since the ARPANET and InterNet was first created.
Primary Languages:
● Python, C#.NET, HTML, JavaScript
General Skills:
● User Interface Design for RIA (Rich Internet Applications).
● Web Application Development.
● Database Architecture & Web Services Development.
● Proficient in Windows and LINUX Server operating systems, such as Windows Server, and knowledge of Windows Server Core installations.
● Experience with Active Directory, including Group Policy management, user and group management, and domain administration.
● Familiarity with virtualization technologies, such as Hyper-V, VMware and Citrix.
● Strong understanding of network and security protocols, such as TCP/IP, DNS, DHCP, and firewall management.
● Knowledge of PowerShell scripting and the ability to automate tasks using scripting.
● Familiarity with backup and disaster recovery solutions, such as Backup Exec.
● Strong troubleshooting and problem-solving skills, and the ability to debug complex systems.
● Excellent communication skills and ability to collaborate with other IT team members and stakeholders.
● Willingness to learn new technologies and stay up-to-date with industry trends.
● Proficient in Windows and LINUX Server operating systems, such as Windows Server, and knowledge of Windows Server Core installations.
● Experience with Active Directory, including Group Policy management, user and group management, and domain administration.
● Familiarity with virtualization technologies, such as Hyper-V, VMware and Citrix.
● Strong understanding of network and security protocols, such as TCP/IP, DNS, DHCP, and firewall management.
● Knowledge of PowerShell scripting and the ability to automate tasks using scripting.
● Familiarity with backup and disaster recovery solutions, such as Backup Exec.
● Strong troubleshooting and problem-solving skills, and the ability to debug complex systems.
● Excellent communication skills and ability to collaborate with other IT team members and stakeholders.
● Willingness to learn new technologies and stay up-to-date with industry trends. Education:
ITT - 1994, Bachelor of Science in Electronic Engineering - Denver, Colorado Denver Tech College - 1993, Bachelor of Arts in Computer Information Science - Denver, Co
(Closed)
Phoenix Institute of Technology - 1990, Certificate of Electronic Technology - Phoenix, Arizona
Professional Experience:
GTN Technical - Westminster, Co
Systems Administrator, Sept 2022 - Apr 2023
Provided support for the IT Support team during Windows 10 upgrade. Managed and assisted in development of PowerShell scripts for deployment. Lumen Technologies - Denver, Co
Systems Administrator, Jul 2020 - Aug 2022
Provided Systems Administration of Enterprise servers and support of the IT Support team. Assisted with SCCM management and server/desktop images. 1mage Software – Centennial, Co
Windows Tech Support, Jan 2020 – Jun 2020
Provided Windows server and desktop tech support for 1mage Imaging software Windows version.
CenturyLink – Broomfield, Co
IT Support Specialist, Jan 2019 – Aug 2019
Provided support during company-wide Windows 10 Tech Refresh in CenturyLink’s primary PC depot. Worked on tickets in ServiceNow involving upgrading user’s desktops/laptops, user data migration, shipping desktop/laptop kits and general tech support issues. Colorado Oil & Gas Conservation Commission – Denver, Co Software Engineer, Jan 2018 – Sept 2018
Worked on tickets involving updating an ASP.NET application converted from Silverlight. Comcast – Greenwood Village
Software Engineer, Jul 2016 – Jul 2017
Utilizing Sencha ExtJS Javascript framework & graphical charting package, developed a Portal Dashboard Launchpad application visualizing Comcast’s subscription service based metrics. C#.NET JSON REST Web Services consisted of the middle layer with MS SQL stored procedures as the backend. Responsible for Javascript/Microsoft full stack development of applications. Created Report Viewer site consisting of JQUERY CSS Menu & custom ExtJS Report Viewer Component.
EzLinks Golf - Englewood, Co
Software Engineer, Aug 2012 - Oct 2015
Developed multi-platform, public facing Content Management System based website for the aggregation and sales of golf tee times for desktop and mobile systems. Full integration with Google Maps, Google Analytics & web snapshot subsystem for compatibility with Google for Dynamic JavaScript driven AJAX sites. Adapted Microsoft Web Services written in C# to communicate appropriately via JSON with EXTJS data connectors. U.S. General Services Administration, Public Buildings Service – Lakewood, Colorado Web Architect, Apr 2011 – Jul 2012
Developed, integrated and provided maintenance of various projects utilizing WCF JSON REST Web Services, EXTJS 4.x MVC, C#.NET, Office365 Online, SharePoint Online, and Windows Azure technologies.
Fish & Wildlife Service - Lakewood, Colorado
Web Application Developer, Oct 2010 - Jun 2011
Developed ActiveDirectory applications to integrate various internal facing websites using C#.NET.
Crowley Marine - Denver, Colorado
Software Developer, Aug 2010 - Oct 2010
Developed a C#.NET 4.0 test applications to capture and import embedded schematics from a legacy VB.NET application to be used with a customer facing website. Examiner.com - Denver, Colorado
Software Engineer, Mar 2009 - Jun 2010
Acted as project lead, architect and developer for several projects. Diagrammed and documented technical requirements and specifications of project designs used in creating various demos, models and simulations for Product Manager’s presentations. Crowley Marine - Denver, Colorado
Web Developer, Dec 2008 - Mar 2009 (Part-Time)
Worked on several short, small projects developing several Adobe Flex 3.0 applets for several customer facing websites that utilized the Cairngorm Framework, ColdFusion 8 CFCs and Flash Remoting for data communications.
Video Professor - Lakewood, Colorado
Software Developer, July 2007 - June 2008
Architected and prototyped a web-based SOA Video Content Delivery System for subscribing web-based customers on desktop and mobile systems that also worked with Verizon Cell Phones, Windows Mobile PDAs / Devices, and Apple iPhone mobile devices. An Internet Content Management System (CMS) communicated with XML Web Services, to provide pre-transcoded video and web content specific to the respective customer’s detected platform through several ColdFusion, Flex / FlashLite ActionScript 2, Visual Basic .NET and Motorola BREW based web clients.
Projects include heavy integration of ColdFusion, .NET and Flash, utilizing both .cfm
(ColdFusion) and .aspx (ASP.NET) page containers. Development includes a VB.NET Web Service to provide Full Text Search for products and Telephone Call-Back Credit Card verification capabilities to the customer facing production web site. Another internal VB.NET Web Service allowed for web-based authentication against a Novell NDAP Server for internal management applications. Gathered and analyzed business requirements from Marketing regarding Project Requirements, also provided detailed documentation and diagrams in Adobe Acrobat PDF, Microsoft Visio and Publisher for all projects involved in, including creating several prototypes and mockups for presentations for upper management highlighting newest software projects and Akamai network video bandwidth comparisons.
eFit Financial - Denver, Colorado
Web Application Developer, September 2004 - June 2007 Acted as Project Lead and mentor to 2 junior programmers while working closely with CTO and accountant to architect and design new Financial & Member Management Applications for Health Clubs. Projects include heavy integration of ColdFusion (.cfm), ActiveX, and ASP.NET
(.aspx), and C #/VB.NET.
Re-architected and maintained an SOA Health Club Membership Access System which consisted of a web-based Subscription Management System written in ColdFusion MX 7, VB.NET Web Services, Oracle Back-end, and a Customer Check-In system written in Visual Basic 6. The software also interfaced with on-site Card Access/Security Systems, Cash Drawers, Receipt Printers, Turnstiles, and Item Scanners. Designed custom VoIP system for integration with eMerge Security System and internal Help Desk calls. Also provided phone Customer Support, Help Desk, Windows XP Desktop Support and Windows 2003 Server Administration for eFit internally, and detailed documentation and diagrams in Adobe Acrobat PDF, Microsoft Visio and Publisher for all projects involved in. CTDI - Denver, Co.
Telecom Test Programmer, March 2004 – June 2004
Tested and repaired Telephone Communications modules for Qwest, and was primarily responsible for updating existing Automated Test Applications written in Visual Basic 3 for DOS. Without documentation or schematics, required to Reverse-Engineer each module via comparison with usable modules. Measured each test and output points and devised testing and repairing procedures complete with schematics. Ran test benches concurrently, and solely completed months of back-logged work, including thousands of modules, with little guidance, documentation or instruction.
Applied Control Equipment - Englewood, Co.
Electronic Technician - November 2003 – February 2004 Built Industrial Automation Systems, which are essentially a micro-computer with relays and input/output (I/O) modules wired to terminal strips, all enclosed within a large shielded cabinet. These Industrial Control Cabinets were utilized in a variety of applications in large, automated industrial factories. Wired thousands of connections from the inputs and replays; installed power supplies, voltage converters and air-conditioning units into the base of the cabinets; and inputted a basic test program using a programming remote to perform logic tests on each individual terminal connection.
Garmat - Englewood, Co
Electronic Technician - June 2003 – September 2003 Constructed Industrial Control Cabinets for large vehicle (bus sized) paint booths; utilizing transistor logic to control relays that controlled the entire painting process. Baxa - Englewood, Co.
Electronics Programmer - December 2002 – June 2003 Tasked with creating a prototype automated medical device that allows pharmacists to properly mix IV bags for patients based on a Doctor’s prescription; devised a method to interface the Tablet PC; wrote an application in VB6 for Tablet PC to interface, control and measure the flow of fluids through the valve assembly. Devised a user-friendly interface where prescription amounts, by weight or measurement, could be entered by a Pharmacist, complete with professional graphics displaying the entire process visually and precisely. Optimized and pre-configured the Tablet’s OS for networking and prepared an image of the hard drive to allow an assembly technician to easily drop the entire OS, application and configurations onto new PC Tablets without having any knowledge about PCs or networking. Wrote all documentation, schematics and assembly guides for the entire system, for Pharmacists, Assemblers and Installers.
Systems Services Corp. - Lakewood, Co.
ColdFusion Application Programmer - February 2002 – September 2002 Developed Asset Management Software written in ColdFusion, DHTML, JavaScript, CSS Reason, Inc. - Aurora, Co.
Network Administrator - November 1999 – December 2002 Built another custom Help Desk System in ColdFusion, DHTML, JavaScript, and CSS. Extant - Denver, Co.
Corporate Webmaster - August 1998 – September 1999 Maintained Web Applications written in ColdFusion, DHTML, JavaScript, CSS AT Kearney - Arlington, Va
Windows NT Systems Engineer - February 1997 – August 1998 Built a custom Help Desk System in ColdFusion, DHTML, JavaScript, and CSS. Department Of Justice - Washington, D.C.
Windows NT Systems Engineer - September 1996 – January 1997 Developed a standard Desktop for DOJ employees which also used an early Novell TCP/IP version 6 stack and provided images for imaging utilizing Norton Ghost 1.0 via USB. Proxima, Inc. - McLean, Va.
Windows NT Network Administrator/Web Development Consultant - Nov. 1994 – Aug. 1996 Provided network administration and user support for over 300 users in this early internet company.
American Bankers Association.- Washington., D.C.
Windows NT Systems Consultant - May 1994 – Nov. 1994 Worked in a Compaq Laptop shop which provided laptops to mobile company employees. UnCover Company - Denver, Co
Periodicals Data Entry - 1987-1993
Manually Entered and maintained science and medical periodicals in the CARL System. System also provided access to universities around the world via the ARPANET and later InterNet systems.
Contact this candidate