General Manager Regional
Resume:
Frank Camacho
Newburgh, New York
Cell: 720-***-****
fcmacho1059@yahoo,com
CAREER OBJECTIVES:
I am seeking a position in a Company where my skills as a dedicated, seasoned, results-oriented Multi Unit Manager with experience and a history in logistics, quality control, and process improvement can be used. I am also seeking for an organization that understands and respects the position and situation of every Team Member within their unit. As well as an organization that provides an opportunity for development and growth within the organization. My many years of experience have been demonstrated by reducing costs and increasing revenue. I have experience in negotiating with vendors and increasing production. Also experience in strategic planning, organizational development, training, operational management and local store marketing that can be tailored to any organization. I am looking for a position where I can Train, Manage and Lead people in a cohesive team. Focusing on profit operations and developing a winning and caring team is the goal.
In the last twenty four years I have had the opportunity to develop skills in the following positions and areas.
Operation Manager Business Management Consultant
Multi Unit Regional Manager Professional Development Trainer
General Manager Corporate Trainer
Assistant General Manager Safety Counselor
Assistant Manager Equipment Safety Trainer
Kitchen Manager Training Management Instructor
Operations NCO US Army Kaizan Trainer
EXPERIENCE:
Operations Manager / General Manager June 2023 - September 2024
Gloss Auto Wash & Detail Studio
Boulder, Colorado
Responsibilities included but not limited to the overall operations and management of an Automated Touchless Car Wash, Detail Studio, to include (Paint Protection Film, PPF and Window Tint) as well as Equipment and Retail store. Managed and supervised a staff of 49 employees to include an assistant manager and three supervisors. Other duties include, preparing staff schedules, adjusted weekly sales forecasts, managing and controlling labor, placing product, chemical and parts orders, coordinated scheduled maintenance of equipment, supervised all mechanical repairs on equipment, train / coach / counsel and developed team members on performance. Manage and respond to guest/customer issues or concerns and resolve. Negotiate with vendors on cost saving items, products and services that will directly impact the bottom line. Managed payable and receivable accounts. PNL Review and reconciliations with recommendations on profitability to business owners on a yearly average sales of $283,000.00.
Regional Manager
MGROC HuHot Mongolian Grill October 2020 - June 2023
Denver, Colorado
As a Regional Manager I was an experienced, seasoned manager who was responsible for providing managerial support at multiple HuHot restaurants. As Regional Manager I assisted in running busy shifts, while coaching and helping to build a culture of fairness, accountability, and fun.” During Covid I had the challenging responsibility of reopening several stores in Montana, Utah and Colorado a total of 11 stores with several cases of rehiring entire staff from scratch. Assisted General Managers and Assistant Managers with coverage and constant coaching and development. Conducted Operational Reviews and reported results to the Director of Operations. Monitor store staffing levels and assist in developing bench supervisors and managers to sustain operations. Reviewed and approved purchase orders, invoices, inventories, maintenance repairs, and monthly P&L for each store. Executed Local Store Marketing Plans for incremental sales and profitability.
General Manager February 2017 –October 2020
MGROC HuHot Mongolian Grill
Denver, Colorado
Responsibilities and duties included managing two stores while relaunching a New Pay First Model from Arvada to Northfield Colorado. Also Establishing Budgets and Targets, PNL reviews, Local Store Marketing, Operational Meetings, Training and Development of Assistant Managers and Shift Supervisors on placing orders, inventories, invoices, accounts payable, general ledger, equipment maintenance, building maintenance and training of personnel in providing an excellent guest experience and sales building. Managed Corporate training and test store for incoming Managers in Training (MIT) and new menu and recipe test product. Responsible for overall store operations.
General Manager January 2008 – January 2017 Lone Star Steakhouse & Saloon Brighton, Colorado
Lone Star Steakhouse & Saloon Thornton, Colorado
Lone Star Steakhouse & Saloon Tulsa, Oklahoma
Responsibilities and duties included overseeing two stores while in Oklahoma and two in Colorado. Establishing Budgets and Targets, PNL reviews, PNL presentations, Local Store Marketing, Operations Meeting, Training and Development of Service Managers, Kitchen Managers and hourly Shift Leaders. Also conduct and train subordinate managers and shift leaders on overall store operations such as orders, inventories, invoices, accounts payable, general ledger, equipment maintenance, building maintenance and training of personnel in providing an excellent guest experience and sales building.
Account Manager/Supervisor June 2007 – January 2008 Rent A Center Manhattan, Kansas
General Manager / Business Consultant June 2006 – July 2007
Bella Mia’s Italian Restaurant Lawton, Oklahoma
Assistant General Manager November 2004 – June 2006
El Chico’s Mexican Restaurant Lawton, Oklahoma
Warehouse/Transportation and Operations Manager February 2004 - November 2004
Goodwill Industries Lawton, Oklahoma
General Manager May 2003 - January 2004
Los Pericos Mexican Restaurant (Charro’s Inc,) Altus, Oklahoma
General Manager January 2002 - May 2002
The Trot-line Catfish Place (Charro’s Inc.) Altus, Oklahoma
General Manager December 1998 - February 2002
Zapata’s Café and Cantina (Charro’s Inc.) Altus, Oklahoma
General Manager April 1995 - December 1998
Zapata’s Café and Cantina (Charro’s Inc.) Lawton, Oklahoma
Special Skills / Qualifications
Able to operate office equipment: moderate computer skill in Microsoft word, Microsoft office, and Excel spreadSheets, copy machines,
fax machines, Blitz Docs and most visual training aids; able to design flow charts, flip Charts, training charts, and time line schedules.
Instructor trained and qualified to teach classes to subordinate leaders principles of Motivation, Leadership, Management and Supervisory
Teamwork at a platform on site. Also capable of designing and developing Training Objectives through planning and executing training
meetings as well as developing Program of Instructions (POI) and Method of Instruction (MOI).
ACHIEVEMENTS:
Reopened 5 out 11 stores during Covid to include a remodel within a year
Launched Pay First Model in Denver Colorado
Made a significant impact in two Colorado stores through Sales, Food Cost and Labor.
Was Awarded Manager of the period for two periods.
Increase sales by 10% through Local Store Marketing.
Developed the only Catering Website for his store and the company and increased sales BY 5%.
Assisted and Coached other General Managers on Local Store Marketing Strategies.
Trained and Developed several potential General Managers, Assistant Managers and Shift Leaders for promotion.
EDUCATION:
I have received Vocational Training in How to deal with difficult people, Violence in the work place, Sexual Harassment in the work place, Accidents Reporting and Kaizan Training (Developing Systems). In addition I have also earned an Associate’s Degree from Pikes Peak Community College in Liberal Arts and General Studies. I have also received career training through the Oklahoma Restaurant Association in ServSafe, HCCAP, and Essentials in Food Protection. I have received Certificate from the International Food Safety Counsel Course, Alcohol Awareness course and while in the military obtained courses in Human Relations in Management, Technical Writings, and Training Management. I am also fluent in English and in Spanish.
Additional Education:
General Studies Hawaiian Pacific College
Political Science Pikes Peak Community College
US Government University of Texas
Leadership Styles University of Maryland
Studies in Theology University on Minnesota
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