Alicia Galarza
647-***-**** Toronto, ON ******.*******@***.***
WAREHOUSE WORKER
Service Excellence● Hard Work ●Quick Learner
Results-driven, moKvated and experienced Warehouse professional with over 7 years’ experience contribuKng to the customer with posiKve interacKon, built trust and loyalty
• Receive and inspect incoming shipments, ensuring accuracy and quality.
• Organize and store products in designated locations within the warehouse.
• Prepare and pack orders for shipment, ensuring all items are accounted for.
• Operate warehouse equipment such as forklifts, pallet jacks, and hand trucks (training provided).
• Maintain cleanliness and organization of the warehouse environment.
• Follow safety protocols and guidelines to ensure a safe working environment.
• Assist with inventory management and cycle counts as needed. CORE COMPETENCIES
• Event Planning
• Problem Solving
• RelaKonship Building
• AUenKon to Detail
• Conflict ResoluKon and ConfidenKality
• Deep cleaning
• Household Management
• Quick Learner
• Time Management
• CommunicaKon Skills
• Cleaning inventory control
PROFESSIONAL SKILLS
Housekeeping
•Making beds, Kdy up the rooms, vacuum, mop, clean mirrors, follow high standards to make a welcoming area
•Removing trash, clean kitchen and appliances, refrigerator, coffee maker, glasses, silverware
•Answer the door, received packages and direct accordingly
•Report to supervisor needed repairs of unsafe condiKons
•Respond to special requests and ensure correcKve acKon is taken to achieve complete client saKsfacKon
•Monitor and control cleaning supplies and ameniKes, and minimize waste within all areas of housekeeping
•Report, turn in, log all lost and found items according to established procedures
•Promote teamwork and quality service through daily communicaKon and coordinaKon with other departments
•Deep cleaning projects as required in the Estate to present prisKne environment for the principal Clerical/RecepConist
• RecepKonist duKes
• Handling calendar for Higher Management and stakeholders
• Organizing internaKonal events at high scale with Chamber of Commerce and for private estates
• Screening visitors
• Conducted training for new employees for a UHNI
• Prepared reports, filing, scanning, researching web, organizing all data and booking trips WORK EXPERIENCE
Lead Housekeeper Ultra High Net Worth Individual
Private Estate-Muskoka -Gilgan F. O. (Seasonal) May 2024- Sept 2024 Housekeeper/ Private Estate
Rosedale-Diana Billes UHNI, Toronto 2023-2024
Housekeeper/ Private Estate
Forest Hill –GALEWEST INC. Toronto 2019-2023
Housekeeper/Private Estate
Bridal Path – TERRIDIAN INC Toronto 2017–2019
Clerk
KPMG LLC March 2027-Sep2017
EDUCATION
ANDINO HIGH SCHOOL- Quito, Ecuador 1998
VOLUNTEER JOBS
FOUNDER OF CONOSER SCHOLARSHIP FUND GROUP- York University OTHER INTEREST
• Golf aficionado