Client Relations

SARA ARNETT

JACKSON, MI 517-***-**** **********@*******.***

PROFESSIONAL SUMMARY

Versatile professional with a diverse background in intelligence analysis, life insurance brokerage, and management, seeking to leverage transferable skills in a new career field. Offers a unique blend of analytical thinking, client relations expertise, and organizational prowess. Demonstrated ability to quickly adapt and excel in new environments, as evidenced by direct entry into a Master's program and consistent top performance in various roles. Known for strong leadership, effective communication, and a track record of implementing efficiency-enhancing systems. Eager to apply robust problem-solving skills, attention to detail, and strategic planning abilities to drive success in a new industry.

EMPLOYMENT HISTORY

INSURANCE BROKER LEGACY ELEVATED REMOTE, USAMar 2022 - Present

Leveraged CRM technology to streamline operations, resulting in significant increases in lead conversions, improved client retention through automated follow-ups, and boosted engagement via integrated marketing campaigns .

Conducted in-depth financial assessments to refine policy recommendations, and cultivated strong relationships with underwriters to secure advantageous terms for complex cases .

Spearheaded referral program, generating substantial new business while fostering long-term client relationships and ensuring tailored insurance solutions.

HOME COORDINATOR JACKSON, MIMay 2016 - Feb 2022

Managed a budget of $64,000 annually, consistently staying within 5% of projected expenses. Negotiated with service providers and contractors, saving an average of 15% on annual costs.

Coordinated complex schedules, including school activities, appointments, and extracurricular events for five children.

Volunteered 1300+ hours at local organizations, optimizing administrative processes and decreasing expenditures by $19,500 annually.

INTEL ANALYST UNITED STATES AIR FORCEMarch 2008 - Apr 2016

Held Top Secret security clearance, demonstrating trustworthiness and ability to handle sensitive information.

Analyzed complex geopolitical situations and produced intelligence reports, directly informing high-level military decision-making processes. Coordinated with multi-agency task forces, facilitating seamless information sharing across departments.

Led and trained a team in conducting threat assessments, intelligence-gathering techniques, and software utilization.

SKILLS

CRM Management, Team Leadership, Data Analysis, Public Speaking, Analytical Thinking, G-Suite, Microsoft Suite, Project Management Tools, Video Conferencing Platforms, Cloud Storage/File Sharing, Scheduling Software.

EDUCATION

MASTERS DEGREE WESTERN THEOLOGICAL SEMINARY HOLLAND, MIAug 2022 - Present

Demonstrated exceptional academic aptitude by testing directly into a Master's program before completing a Bachelor's degree, showcasing advanced comprehension and analytical skills.

CERTIFICATIONS

PROJECT MANAGEMENT In Process

DATA ANALYSIS & VISUALIZATION In Process

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