Customer Service Office Manager
Resume:
Ashley Parreault
Windsor, ME *****
************@*****.***
Willing to relocate to: Augusta, ME - Washington, ME Authorized to work in the US for any employer
Work Experience
PSS
Comfort Home Care-Augusta, ME
May 2021 to Present
• Provided compassionate and personalized care to elderly clients, ensuring their physical and emotional well-being
• Assisted with daily activities such as bathing, dressing, grooming, and medication management
• Monitored vital signs and reported any changes or concerns to healthcare professionals
• Managed household tasks including light housekeeping, laundry, and grocery shopping
• Organized medical appointments and transportation for clients.
• Collaborated with family members to develop care plans that met the specific needs of each client
• Responded promptly to emergencies or urgent situations by following established protocols for immediate assistance
• Aided in mobility assistance techniques such as transferring from bed/chair/wheelchair using appropriate equipment
Office Manager
Comfort Home Care-Augusta, ME
May 2022 to July 2023
• Answering phones to assist employers or clients
• Emailing and calling care coordinator to provide updates to client and yearly ot new paperwork
• Make and monitor weekly schedule
• Delegate tasks and monitor office team members
• Provide support to all employees
• monitor ADP for onboarding and hiring of new employees
• Conducting yearly reviews
• Provided monthly and bi yearly check in
Customer Service Representative
Lowes-Augusta, ME
June 2021 to March 2022
• Assisted customers with finding and recommending products
• Tracking and finding stock
• Restocking shelves
• Answering phones and assisting potential customers by answer questions finding and placing items on hold
• Cutting blinds to order
• Using in house system to special order blinds
• Mixing paint
• Keep area clean and organized
Service Technician
Planet Subaru-Hanover, MA
September 2017 to January 2021
Oil changes, recalls, maintenance. Writing up cars in need of service esp safety. Keeping car as it was receives
Sales Associate
Ocean State Job Lot
October 2016 to September 2017
Education
High school or equivalent
Southeastern Reg Voc Tech
Skills
• Dealership Experience
• Customer Service
• Service Technician Experience
• Delivery Driver Experience
• Office experience (1 year)
• Office Management
Certifications and Licenses
driver's license
PSS
January 2021 to Present
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