Inside Sales Customer Service

Amber M. Hite

** ****** **** ~ Waynesboro, VA ***80

Cell: 434-***-**** ~ Email: *******@******.***

QUALIFICATIONS

~Excellent customer service experience ~ Excellent computer skills (typing 50 wpm)

~Team oriented ~ Good written and oral communication

~Administrative Experience ~ Good organizational skills and time management

~Proficient in Microsoft Word, Excel, PowerPoint ~ Proficient in Design 2020

PROFESSIONAL EXPERIENCE

Kitchen and Bath Designer

New Hite Designs, LLC – Waynesboro VA June 2020-Current

●Design kitchen and bathroom layouts in 2020 Design

●Manage showroom as well as perform inside sales

●Enter estimates and invoices through QuickBooks, as well as process payments.

●Scheduling of onsite and instore appointments

●Monthly inventory, merchandising and updating displays for current market needs.

●Complete required paperwork for sales orders, collect money and schedule installations.

●Daily office operations.

●Onsite Consultation with clients to measure and discuss future project visions and ideas

●Blueprint reading

Showroom Manager

Valley Stone Works – Crimora VA October 2018 – June 2020

●Assist walk-ins and online requests.

●Manage showroom as well as perform inside sales.

●Responsible for monthly sales quota.

●Schedule measures/installations for granite with Google Calendar.

●Design Cabinetry with 20/20 software

●Complete required paperwork for sales orders, collect money and schedule installs.

●Process payroll, reconcile, bank deposits as well as conduct interviews and employee reviews.

Multimedia Sales Consultant

BH Media Group – News Virginian Waynesboro, VA March 2017 –October 2018

●Assist walk-ins and online requests.

●Manage showroom as well as perform inside sales

●Responsible for monthly sales quota.

●Schedule measures/installations for granite with Google Calendar.

●Design Cabinetry with 20/20 software

●Complete required paperwork for sales orders, collect money and schedule installs.

Showroom Manager

Discover Granite and Marble, Charlottesville, VA October 2013 – March 2017

●Assist walk-ins and online requests.

●Manage showroom as well as perform inside sales

●Responsible for monthly sales quota.

●Schedule measures/installations for granite with Google Calendar.

●Design Cabinetry with 20/20 software

●Complete required paperwork for sales orders, collect money and schedule installs.

Inside Sales Representative

Glass Doctor of Charlottesville, Charlottesville, VA August 2011 – October 2013

●Answer multiline phone.

●Responsible for Daily Dispatching of Technicians.

●Process quotes and work orders for dispatching.

●Handle Accounts payable and accounts receivable.

●Assist walk in clients

●Provide Administrative duties for owner and General Manager, which includes deposits, mail and office product ordering.

●Processed timesheets for payroll.

EDUCATION

Waynesboro High School Waynesboro VA. Diploma June 1997

Blue Ridge Community College Weyers Cave VA. Major Criminal Justice, Minor Business 1998-2000

Piedmont Community College Charlottesville VA. Minor- CSC Criminal Justice - Certificate 2014

Piedmont Community College Charlottesville VA. Major, Associates Police Science- 2015

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